General FAQs
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Yes, you are more than welcome to send us an email here- info@cinergi.co.uk
Unfortunately, this isn't something we can help you with. You'll need to contact your energy supplier. We only design and install systems.
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Heat pumps work essentially the same way that your fridge, or the air conditioning in your car. Your fridge gets cold by extracting the heat from within it and expelling it out of the back (if you feel the back of your fridge when it is running, it will...
A Powerwall is a slim and compact unit. It can be floor-mounted or wall mounted, in a cool, dry, and ventilated area, away from direct sunlight and heat sources (this can be both inside the home or outside).The location should also provide easy access f...
Our customers are delighted with the results we achieve for them in reducing their carbon footprint and saving them money on energy bills. We design and install energy systems in many different kinds of properties, both domestic and commercial, and deli...
Cinergi has 40 years in the business and we regularly enjoy 5-star reviews. In addition, we can offer reassurance by way of our industry accreditations. We are proud to be accredited by many leading, independent industry regulators. This recognition is ...
MVHR systems are powered from an electrical unit connected to a duct system. Cinergi provides two MVHR installation options – solid ductwork or semi-flexible ductwork. Semi-flexible is becoming much more popular these days as it drastically reduces the ...
Yes, we'd be happy to call youto discuss your requirements and explain how we can help. Would you like to book this in now? [YES-CONTINUE TO SCRIPT STEPS]
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Our fees depend on the type of work you are looking to have done. I can have someone from our team call you to discuss it? Would you like to book this in now? [YES- CONTINUE TO SCRIPT STEPS]
The services we offer are installation of: Air source heat pumpsSolar PanelsBattery storage including Tesla PowerwallElectric car (EV) charging installationUnderfloor heatingAir conGround source heat pumpsMechanical ventilation heat recovery (MVHR) inst...
Our showroom is based in the south of Hampshire, easily accessible by the M3 and A27. The address is Unit 26, Romsey Industrial Estate, Greatbridge Road, Romsey SO51 0HR [PAUSE 10 SECONDS] Feel free to drop by during the week or I can book you in for an...
We operate throughout the South of the UK, but travel further for commercial work.
Most heat pumps will operate down to around -20c. This may seem odd, however, there is still sufficient energy in the air at these temperatures to be extracted; according to science, there is still energy all around us down to absolutely zero (−273.15 °...
Solar PV panels convert sunlight into electricity through PV (photovoltaic) cells. They absorb energy from sunlight and generate DC (direct current) electricity, which is then converted into AC (alternating current) electricity. This flows into the buil...
The solar PV installation process is fast and efficient. On residential properties, experienced solar panel installation companies like Cinergi can complete the work in as little as one day. For commercial buildings, installing solar panels can take upw...
Cinergi serves many home and business owners across the South Coast of England. Our family-run team is knowledgeable, experienced, and MSC accredited ensuring high-quality workmanship and adherence to industry standards. We will conduct a thorough site ...
To determine whether a solar panel system will work for you, you should consider the orientation and angle of your roof, the amount of sun your area gets, and your current energy usage. [PAUSE 10 SECONDS] A south-facing roof with minimal shading is perf...
At Cinergi, we install a range of market-leading charging points to homes and businesses. [PAUSE 10 SECONDS] It’s estimated that around 2-3% of cars in the UK are now hybrid or fully electric, and by 2030, petrol and diesel vehicles are to be banned alt...
EV chargers are usually installed on an external wall near to your driveway, or inside your garage. It depends on your property and how accessible it is, but expect installation to take a few hours.
We will undertake an inspection of your property and provide a unique quote based on your requirements. There is a growing range of charge points with varying outputs, so prices vary. A very rough estimate for the unit plus installation is around £1,000...
The Office for Zero Emission Vehicles (OZEV) now offer the EV Charging Grant to flat owner-occupiers, tenants in rented property and landlords. Owners of electric vehicles can apply for up to 75% of the cost to buy and install a charger, with a value of...
Yes, the pipework (either horizontal loops or boreholes) are buried at a depth where the ground temperature is consistent all year round, thereby the winter months do not effect the efficiency of ground source heat pumps. This can be viewed as both a po...
Horizontal GSHP loops are generally buried of a depth of around 1.2m (depending on the ground type and condition) and can cover an area of anything up to 100m x 100m depending on the size of the property. Borehole systems can vary between 80m to 200m in...
Fitting underfloor heating is a more efficient heat distribution solution than traditional radiators as it requires lower temperatures. Heat pumps operate at their most efficient at lower temperatures, so it makes an ideal pairing.
The Boiler Upgrade scheme offers £6,000 towards a renewable heating system such as a ground source heat pump. The installer must be MCS accredited, like Cinergi.
Yes we can. Cinergi is a certified UK installer of Tesla Powerwalls and is helping homeowners throughout the South Coast to install this smart battery storage technology. [PAUSE 10 SECONDS] Would you like to book a call back to find our more on our serv...
A Tesla Powerwall is a rechargeable solar battery that stores electricity generated by solar panels to power a house or commercial premises. It also draws and stores electricity from the grid during off-peak hours when the energy rates are low. The stor...
Tesla Powerwalls work in conjunction withsolar PV panels, which harness the abundant power of the sun. Powerwalls store the excess energy generated by the panels (as well as the grid) in a rechargeable lithium-ion battery. [PAUSE 10 SECONDS] The stored ...
You can rely on Cinergi to undertake a full and thorough inspection to determine the optimum combination of solar PV panels and Powerwall units required to power your home or business. It is possible to install multiple Tesla batteries, depending on the...
This depends on the energy consumption of the house and the number of Powerwall units installed. Typically, a single Powerwall can power an average-sized home for approximately 7-12 hours.
We are passionate about energy efficiency and take every opportunity we can to share our insider knowledge. So we have launched our new blog to keep you informed and up-to-date on the latest industry developments, as well as answering frequently asked q...
Air source heat pumps are most commonly found in 2 forms: air source and ground source. Both operate on the same basis, but as the name suggests, gather their energy from a different source. Other types such as water source are also available but are fa...
Ground source heat pumps work by absorbing natural heat energy from the ground to provide space heating and hot water. [PAUSE 10 SECONDS] A system of pipes is run underground in the form of horizontal loops or vertical boreholes, through which a mix of ...
Every property has unique power requirements, so a full inspection is required to provide an accurate quote. The cost also depends on whether you already have solar panels installed. [PAUSE 10 SECONDS] To supply and install a single Powerwall in an aver...
On the 29th May 2025, new planning rules are due to come into force to make it easier to install air source heat pumps in England without the need for planning permission - supporting the rollout of low-carbon heating as part of the Warm Homes Plan. [PA...
Yes, we can service the following brands of heat pump:ValliantAristonDaikinMitsubishiHitachiWhat type of heat pump do you have? [VISITOR RESPONDS - NOT ONE ON THE LIST ABOVE] Unfortunately, we are unable to help with this. We recommend that you contact ...
We are open from Monday to Friday, 8:30 am to 5 pm. Saturday and Sunday are by appointment only.
Air Source Heat Pumps do not burn fossil fuels and are powered by electricity alone. As a result, switching to an air source heat pump can drastically reduce your home’s carbon emissions. [PAUSE 10 SECONDS] But of course, just how much you reduce your e...
Depending on your current heating fuel, installing an air source heat pump could reduce your heating energy bills. Typically, the largest savings are seen when replacing oil, LPG, electric, or old/inefficient natural gas boilers, however, depending on w...
Yes we can. We are a leading installer of commercial heat pumps in a wide range of commercial buildings across the South Coast. We are a trusted and accredited installer of commercial heat pumps throughout the South. Our commercial clients appreciate ou...
The efficiency of air source heat pumps increases as the flow temperature decreases. In other words, for maximum efficiency we want to produce water as cool (or less hot!) as possible. [PAUSE 10 SECONDS] We refer to this temperature as the ‘design flow ...
Heat pumps can be installed in various commercia buildings, including: Heat Pumps for Hotels- Heat pumps are highly suitable for hotels, providing reliable heating, hot water and cooling to guest rooms, reception areas, restaurants and lounges. The vers...
There are 5 reasons why you should install air source heat pumps in commercial buildings. These are: Reduced energy costs- Heat pumps are highly energy-efficient, extracting and transferring heat rather than generating it, resulting in reduced energy bi...
Homes and businesses with solar panels installed can save £100s each year on electricity- up to £400 in the South East, according to the latest figures from theEnergy Saving Trust. [PAUSE 10 SECONDS] This saving could grow to £600+ per year for properti...
Heat pumps are an excellent solution for commercial premises, offering a sustainable and cost-effective supply of heat, hot water and air conditioning for year-round climate control. These systems offer remarkable energy efficiency by harnessing heat en...
Our friendly and knowledgeable engineers are here to answer all of your questions about solar power and identify the right solar panel system for your property. [PAUSE 10 SEOCNDS] Discover Your Options- There is no one-size-fits-all solution for solar p...
A typical home will use roughly a third of the electricity generated by a solar energy system, and the surplus power flows into the National Grid.In some cases, you can be paid for the surplus energy you don’t use through theSmart Export Guarantee. [PAU...
Sorry, but we don't work with gas boilers. All our services are based around renewal energy sources.
We don't offer gas boiler installation, as we only work in renewable energy sources.
Yes we can. With a combined experience of over 50 years, the Cinergi team has embraced all forms of renewable energy solutions, including heat pumps and solar power. We are reliable solar panel installers for the entire South Coast and can help you harn...
Solar panels have gained popularity due to their impressive list of benefits: Reduced energy bills: By generating your own electricity, you can make significant savings on your energy bills, as much as c. £500 per year if you live in the South of Englan...
At present, there is no legislation to say you have to replace an existing gas boiler. However, gas boilers will be banned from new-build properties from 2025, with heat pumps likely to be the most common replacement.
You should choose us for your electric car charger installation because: 40 Years Experience- We are trusted experts with over 40 years of experience in heating homes. In that time, our business has successfully evolved to meet our customers' changing n...
Absolutely. There are many benefits of installing an EV charger in your home and business:Save money – it depends on your energy tariff, but it’s usually far cheaper to charge a vehicle from home than at a commercial station.Save time – dedicated chargi...
With the growing focus on renewable energy and the quest to become more energy efficient, heat pumps are becoming more commonplace in the world of domestic heating. The advancement in technology, plus government incentives such as the Boiler Upgrade Sch...
Up until 31 March 2022, it was possible for any homeowner who owned an electric car to apply for up to £350 towards installation of an electric car charging point. [PAUSE 10 SECONDS] Unfortunately, this grant has been discontinued, but flat owners-occup...
The benefits include:Reduced Fuel Bills- Depending on your current energy supply, a heat pump has low running costs and can reduce your heating energy bills. Typically, the largest savings are seen when replacing oil, LPG, electric, or old/inefficient n...
Both have pros and cons. GSHPs are more efficient due to soil temperature being more constant than air temperatures, however, they require a lot of space and are expensive to install, so for average sized properties an air source heat pump is a better s...
Yes. A GSHP runs on electricity so generating your own power will make your property ever more self-sufficient and green!
MVHR can be installed in a broad range of commercial properties, with many benefits. Following the pandemic, constant ventilation is of utmost importance in public buildings. MVHR also reduces a buildings heating and cooling demands, so offers a valuabl...
Yes, a GSHP can provide hot water for a central heating systems containing radiators. A system designed for radiators will typically be designed at between 45-50 degrees Celsius; as part of our design process, we will ensure all radiators are sizes corr...
Yes, a GSHP can even be used as a cooling system in warmer months.
According to the Energy Saving Trust, a GSHP can save you up to £870 per year when replacing an old gas boiler (correct as of October 2022).
MVHRs are ideal for homes in areas with lots of pollution or noise. Plus, if you’ve got a big house or multiple floors, an MVHR system ensures every corner stays fresh. Older homes can also benefit, especially those built to outdated building regulation...
You need a large plot of land for a GSHP. Just how much land depends on the size of your property and whether you opt for horizontal loops or vertical boreholes. Horizontal loops are most common and cheaper to install, and require anything up to 1,200 s...
There are two instances where planning permission is required for GSHP installation - if it covers more than 0.5 hectares of land, or if you live in a listed building.
Yes we can! Thanks to modern building regulations, homes are increasingly more insulated and airtight. While this is good news in terms of comfort and energy efficiency, poor ventilation can sometimes be an issue. [PAUSE 10 SEOCNDS] Natural ventilation ...
You should choose us because: 40 Years Experience- We are trusted experts with over 40 years of experience in heating homes. In that time, our business has successfully evolved to meet our customers' changing needs. You can rely on us to give you the be...
A heat recovery ventilation system performs three essential functions:It extracts stale and polluted air from wet rooms, such as bathrooms and kitchensIt recovers heat from the extracted air to warm/cool incoming air from outside via a heat exchangerIt ...
A mechanical ventilation heat recovery system offers many benefits in terms of comfort, health, efficiency and reduced carbon emissions.MHVR can:maintain a constant internal temperature in either cool or warm weatherprovide constant and fresh filtered a...
From discovery to installation and beyond, you can rely on Cinergi to deliver a Mechanical Ventilation with Heat Recovery (MVHR) that meets your needs.Consultation and discovery: We will conduct a site visit to assess your property’s layout, heating sys...
MVHR works much more efficiently than conventional ventilation systems, such as trickle vents. These uncontrolled ventilation methods work by removing stale air from a property and replacing it with fresh air from the outside. While this is fine in warm...
An MVHR system – sometimes called a domestic heat exchanger or heat recovery ventilation system (HRV) – is a whole-house ventilation system. It extracts polluted air from a property and provides a constant source of fresh air. [PAUSE 10 SECONDS] Crucial...
A MVHR unit is typically installed in a plant room/utility room, loft space or even garage. There are two connections to the outside of the building, one for exhaust air and one for supply air. These are typically installed through an external wall or g...
Cinergi is a trusted installer of Mechanical ventilation heat recovery systems across the South Coast of England, including: HampshireCinergi proudly installs MVHR systems across Hampshire, ensuring homes in Southampton, Portsmouth, and beyond enjoy sup...
Cinergi has over 40 years of experience in heating installation and maintenance for both homes and businesses. During that time, our business has evolved from traditional heating systems to include renewable energy solutions. We have the ideal combinati...
Yes we do. You can visit our renewable energy showroom to see the latest technologies first-hand, receive expert guidance, and make informed decisions for a sustainable and energy-efficient future. [PAUSE 10 SECONDS] Our show room can be found at Unit 2...
A Tesla Powerwall 2 has up to 13.5kWh of storage and can deliver 5kW of power continuously and up to 7kW for shorter periods, representing extremely good value.
Like all electrical technology, the Powerwall's lifespan depends on how it is used and maintained, but they are built to last up to 20 years.
This depends on various factors, such as the amount of solar energy generated and the energy demand in the house. On average, a fully discharged Tesla Powerwall can take approximately 7 hours to charge from a 5 kW solar system, while a 10 kW solar syste...
Our customers are delighted with the results we achieve for them in reducing their carbon footprint and saving them money on energy bills. We design and install energy systems in many different kinds of properties, both domestic and commercial, and deli...
Yes we can! Cinergi is an MCS accredited installer of both air and ground source heat pumps.
The benefits include: Cost Savings- The stored energy can be used during peak energy hours when utility rates are high, significantly reducing energy bills. Solar panels are also known to increase property prices.Energy Storage- The Powerwall stores sol...