Ipswich - Athena Hall FAQs
21
Use the FAQs at the bottom of https://www.collegiate-ac.com/uk-student-accommodation/ipswich/ for more general information about Ipswich. All properties features list: Collegiate - Property Features Services Athena Hall - https://www.collegiate-ac.com/...
Which blocks are accessible? All blocks are accessible and have a lift available. Where has step-free access? All blocks have step-free access. Does the entrance have step-free access? Yes the main front entrance is step free.
Where is the Bin Store? Ground floor - accessed via the car park underneath the accommodation. Where is the Bike Store? On the outside of the building under E Block. Key for access can be collected from reception. Where is the Pool Table? There is a tab...
How do I get my rubbish/recycling to the Bin Store The fob that you are given during check in will provide you access to the bin store What should I do if the nearest bin is full Find the next available bin When are the bins collected general waste i...
When can I arrive - out of hours/ when can I check in - how much notice do you need? Check in slots can be booked during the pre-arrival process. The booking must be fully completed along with all parts of the the pre-arrival. No arrival slots available...
How do I access my room? You will be given a room key and fob when you check in at the start of the tenancy. How does the door lock deadbolt work? There is a twist lock on the inside of the door. You can turn this to lock your door. In the event of an e...
Where are the Study Areas? The common room behind reception can be used for studying. Where is the Smoking Area? Smoking in permitted on the courtyard level 1 only within the building. What should I do if the fire alarm is sounding? Upon hearing the fir...
University / How far is the walk to the university? The main waterfront building is a 2-3 minute walk away. Where is the Library? The University of Suffolk have a library located on the campus. The public library is located in the town centre on North...
This property offers a range of en-suite rooms and studios.
All bills are included, as well as WiFi access.
How do I use the laundry machines - Circuit App? You will need to purchase a laundry card, £2 and the go to the Circuit Laundry website (we do not have the Circuit App) and create an account. How do I top up my laundry credit? Once you have set up your ...
How do I pay the rent? Rent can be made by card via the Collegiate Portal or via bank transfer. The site accommodation team can also take card payments I can't make a payment yet. How can I avoid further action? You must speak to a member of the site ac...
How do I get access to the Bike Store You can collect the key for the bike store at reception I have an escooter/electric bike. What should I do. Escooters and electric bikes are not permitted to be stored in the building including the bike store Is t...
How can I meet people? You can meet other residents at the social events and through the events and groups at the University of Suffolk. What should I do if need help? Please contact the site accommodation team athenahall@collegiate-ac.com, pop down to ...
In what condition should I leave my room? The room should be left in a clean and tidy condition, all personal belongings and rubbish removed Do I need to clean my room? Yes you will need to clean your room before checking out Where do I return my key? I...
Yes! You can view these here: https://www.collegiate-ac.com/propeller/uploads/sites/2/2022/03/siteplans-athena-hall-011221-3.pdf.
The rooms include… [FIND OUT THE ROOM TYPE THEY WANT, THEN CLICK ON ‘WHAT’S INCLUDED’ LINK ON INDIVIDUAL ROOMS FOR LIST]
Tenancy options are… [FIND OUT THE ROOM TYPE THEY WANT, THEN CHECK TENANCY OPTIONS]
We have flexible start dates and tenancies available, but hurry as rooms are going fast! If I could take your name, email address and telephone number, someone from the team will be in touch asap.
Along with your individual room facilities and all-inclusive rents, you will also have access to the social hub, laundry room, bike storage, high-speed WiFi, and security monitoring for peace of mind.
When are the communal areas cleaned? Communal areas are cleaned Monday to Friday. How many friends can I invite into the building? There is no exact limit on the number of friends you can invite into the building. All guests must be escorted around soci...