Script
3
[1 VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? (I am a real person, and not a Chat Bot). [2 VISITOR STATES REQUIREMENT - IF THEY'RE NOT CLEAR, ASK FOR MORE DETAILS - Note: If someone mentions a “protect...
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer, we cover Employment Law only. [VISITOR TRYING TO SELL TO US] Sorry, I'm not able to help you via live chat.
Toner Legal is a Law Firm. They are Employment Law Specialists. They only assist individuals with their employment law issues. [MAKE SURE YOU ASK THE QUALIFYING QUESTIONS IN THE SCRIPT STEPS KB ARTICLE BEFORE YOU ASK FOR CONTACT DETAILS!] Our role is to...