Operator notes

Toner Legal is a Law Firm. They are Employment Law Specialists. They only assist individuals with their employment law issues.


[MAKE SURE YOU ASK THE QUALIFYING QUESTIONS IN THE SCRIPT STEPS KB ARTICLE BEFORE YOU ASK FOR CONTACT DETAILS!]


Our role is to:

  1. Qualify the visitor and confirm they are looking for a service provided
  2. Follow the script steps to either book a call, or raise the lead (depending on their situation)