Script
3
[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT -Do not confuse this with other clients (that are possibly competitors). Diamond Rocks DO NOT provide screen sharing and consulta...
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on 0800 977 4855. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're welco...
OPERATOR NOTES Diamond Rocks is based in London’s historical Hatton Garden, the capital of the jewellery industry in the UK. Their goal is to provide our customers with quality jewellery at the best prices with top class customer service.They own their ...