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[IF OUTSIDE OF OFFICE HOURS]I’m sorry to hear that. I can’t assist you with this via live chat, and our staff won’t be available again until the morning. You’d need to contact the facility in the morning during office hours and a member of the team will...
[DURING OFFICE HOURS]I’m sorry to hear that. If I could take your name, email address and telephone number, someone from the team will be in touch to arrange this within a few minutes.[VISITOR GIVES DETAILS]Thanks [VISITOR NAME]. Do you mind if I ask th...
[IF OUTSIDE OF OFFICE HOURS]I’m sorry to hear that. I can’t assist you with this via live chat, and our staff won’t be available again until the morning. You’d need to contact the facility in the morning during office hours and a member of the team will...