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[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT - LIKELY LOST A LOVED ONE, SO SHOW SYMPATHY] I’m very sorry to hear that. If I could take your name, email address and telephone ...
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on 0333 188 2810. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're welco...
OPERATOR NOTES: We Are Direct Cremations offer direct cremations. These are cremations done before any funeral proceedings/service, allowing for more flexibility for family.