General FAQs
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Can I park at your offices?
[CONFIRM WHICH BRANCH THEY ARE LOOKING TO VISIT] [HANLEY OFFICE]We have limited parking available for clients at the back of our office. Disabled street parking bays are available on Albion Street outside the Hanley office. You can see our handy locatio...
How much are your fees?
Transparency and fairness in the pricing of our services are a fundamental part of our ethos. You can find out more about our pricing here: https://tinsdills.co.uk/pricing/, however, I'd be happy to arrange for our team to get in touch to discuss pricin...
I'm looking for a job, do you have any vacancies?
As a progressive and expanding legal firm we are constantly looking to strengthen the skills and services that we offer to our clients. You can see our current vacancies here: https://tinsdills.co.uk/about-us/careers/. [PAUSE 10 SECONDS] We are always l...
Do you offer a free consultation?
Before we commence work, we will agree what work we are undertaking for you. We will also provide you with details of who will be handling the matter, their qualifications, the applicable hourly rate(s), estimate of charges, details of the disbursements...
What are your office hours?
We are open 9am – 5pm Monday to Friday. We are closed on Saturday, Sunday, and Bank holidays.
Can you do video consultations?
[FOR LITIGATION ENQUIRIES] Yes we can offer a video consultation for you. Would you like a member of the team to call you back to arrange this? [YES CONTINUE TO SCRIPT STEPS] [FOR ALL OTHER ENQUIRIES] We only offer consultations over the phone or in ...
Where are you based?
We have branches in Hanley, Stoke-on-Trent, Leek, Newcastle-under-Lyme, and Sandbach. OfficesNewcastle Under Lyme:Tinsdills Solicitors, 15-19 Marsh Parade, Newcastle ST5 1BTTelephone: 01782 612311 Fax: 01782 717294 Hanley:Tinsdills Solicitors, Hays Hous...
Where do you operate?
We operate across England and Wales.
Do you have any case studies?
Absolutely! You can view these here: https://tinsdills.co.uk/case-studies/.
What services do you offer?
PERSONAL:Family LawEmployment LawPersonal Injury CompensationDispute ResolutionProperty ConveyancingWills, Trusts ProbateProfessional NegligenceStatutory Declaration- This can only be done in person. BUSINESS:Agricultural LawDispute ResolutionCorpora...
Are you regulated?
Tinsdills Solicitors are authorised and regulated by the Solicitors Regulation Authority. SRA Number: 00620350.
Do you offer work experience?
The best thing to do would be to enquire about work experience to our Admin Department, Leanne Lawton. You can email Leanne here: leanne.lawton@tinsdills.co.uk
Do you offer no win no fee?
[CONFIRM WHICH AREA THEY ARE LOOKING FOR] [EMPLOYMENT LAW] We do not act under a Conditional Fee Agreement (no-win, no fee) in Employment Law matters as a matter of course, but may be willing to do so in certain circumstances. If you wish to instruct us...
Do you offer legal aid?
I'm afraid we do not offer legal aid, sorry.
Do you offer notary services?
[CONFIRM IF DOCUMENT SPECIFICALLY REQUIRES A NOTARY PUBLIC] [IF REQUIRES NOTARY PUBLIC] We do not have a qualified notary public at Tinsdills and are unable to offer this service unfortunately. Please direct to the Law Society website where they...