Delivery & returns FAQs
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If your order is going by courier, they may try to deliver to your neighbour(s) but failing that, they should attempt a second delivery the next working day. If you’re still having trouble receiving your order, you can always use the tracking informatio...
We normally hold off dispatching all items in an order until everything is in stock. If you do not wish to wait for the complete order to be sent, please contact us via email at info@thesouceror.co.uk
Shipping is calculated on the weight, size and value of your order, so the options can vary depending on what you have purchased. The simplest way to see is to head through to the checkout and enter your delivery address/country; we’ll automatically sho...
You can only qualify for free delivery when the basket value is £50 or over and no discount codes are applied. If you've applied a discount code, free shipping won't be applied.
We can deliver our products with the UK, Europe and Internationally.
Standard Delivery (2-3 days from despatch date) costs £5.49.
Due to alcohol shipping restrictions we can not dispatch to France.Due to alcohol shipping restrictions we can not dispatch to Sweden.Due to alcohol shipping restrictions we can not dispatch to the USA.Due to alcohol shipping restrictions we can not dis...
Your order confirmation email will contain everything you need to know about delivery schedules and tracking details.
You can see our returns policy and procedures here -https://www.originalstormtrooperbeer.com/pages/returns-and-refunds
I’m very sorry to hear that. Please email us oninfo@thesourceror.co.ukand we’ll sort this out for you.
No, we don’t offer collection.
Please email info@thesourceror.co.uk and we'll be able to advise you on the fastest options.
Yes we do! Just spend over £50 and we’ll deliver your order free via our standard delivery service (2-3 days from despatch date)! (excluding N.I.)
These will go on a Euro Priority service. However, following the UK leaving the EU in January, we cannot guarantee how quickly your order will arrive. [PAUSE 10 SECONDS] Also, please be aware that Customs and other Duties / fees may be payable when you ...
International orders will be sent on a Global Priority service. This will take 3-5 days from the time of dispatch, with day-specific dates to Australia, China, South Korea, Japan and Hong Kong. It includes end to end tracking and will require a signatur...
We accept orders to all BFPO addresses which are charged at our standard shipping rates. There are some product restrictions, but we will contact you if your order is affected by this. For delivery times please refer to the BFPO website.