Account & existing customer FAQs

The Bucket List Company FAQs - Melu > Account & existing customer FAQs

I need to cancel, but I’ve already made payments. Can I get a refund?

I’m sorry to hear that. Please refer to page 2 of the terms and conditions under the section 7 ‘Cancellation by you’ here -https://thebucketlistcompany.co.uk/termsandconditions/. [PAUSE 10 SECONDS] The refund value depends on the amount of time before t...

Where do I login to my account?

You can login here -https://thebucketlistcompany.co.uk/my-account/

I can’t remember my password.

Sorry to hear that, but not to worry! You can reset your password here -https://thebucketlistcompany.co.uk/my-account/lost-password/

I need to change my booking.

Please email us on 01769 309007 or email letsgo@thebucketlistcompany.co.uk.

I need to cancel my booking.

Please email us on 01769 309007 or email letsgo@thebucketlistcompany.co.uk.