General FAQs
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You can find a pricing guide for all of our products in our brochure here - https://www.shieldsbuildings.co.uk/wp-content/uploads/2025/01/ShieldsBrochureandPriceGuide-Web.pdf [PAUSE 10 SECONDS] To give you an exact price, I'd be happy to arrange for our...
Yes, please do come and visit! We have a wide range of buildings on show and it’s always good to be able to see them first hand and see the quality for yourself. Our staff are on hand to answer any questions you may have, or if you are coming at the wee...
[IF LOOKING TO VISIT DURING OFFICE HOURS] We are in the office from 9am to 5pm Monday to Friday, however, the display site is always open, so you are always welcome to pop in! I can book you in for a specific time to view if you would like? [IF LOOKING ...
Yes we do, but only in our installation area, which is within the South West of England (we're based close to Okehampton, Devon).
Yes the display site is open, I’m not sure if there will be anyone to see you, so please give us a call on 01837 82442 to check. You are however most welcome to browse at your leisure.
I am afraid that we only manufacture and install new buildings, so cannot help with the works you require. One of our team would be happy to discuss a new building with you if this is of interest? [IF YES, CONTINUE VIA SCRIPT STEPS]
[NOTE - LEAD TIME ISN'T DELIVERY TIME! IT'S THE TIME TO PREPARE THE ORDER BEFORE IT'S DELIVERED] Our lead time is typically around 10-12 weeks.
Yes we do site visits. In the first instance can you complete the form here - https://keap.app/contact-us/7001727033756523 - for us so we have a better understanding of what you would like, then a member of the team will be in touch with you to discuss ...
No, we only build using wood. We don't building anything in metal or plastic.
Thank you for your enquiry, [VISITOR FIRST NAME]! I would need to get a member of the team to confirm if we can do this. If I could take your email address and telephone number, someone from the team will be in touch asap to discuss your requirements. [...
We deliver and install throughout the South West. If you are further away, then it may be possible to take advantage of our delivery only service if you are within 200 miles of us.
It’s hard to believe, but Shields Buildings has been trading since 1991! A wealth of experience has been built up over that time to provide buildings that truly stand the test of time.
No! There is no charge, we want to make sure your site is suitable for the building of your dreams. We will make recommendations for any slight changes to the design or location of your building if necessary.
Build times depend on a number of factors, so the best way to answer this would be for me to get a member of the team to contact you. If I could take your email address, telephone number, and postcode, we’ll be in touch asap to discuss your requirements...
Absolutely, that is one of the reasons we do the drawings! We want to make sure that your building is exactly as you want it.
Yes, in most cases a delivery only option is possible. Just ask when requesting your quote.
All the timber we use is tanalised, to give a longer life and protect against rot. We also treat it with two coats of clear water proofer. We advise treating your building every few years with the same water proofer.
You can get a link to our Google reviews via the map on the contact us page here -https://www.shieldsbuildings.co.uk/contact/.
Our timber buildings are clad externally using a Northern European Redwood shiplap. This is slow grown Redwood, so is very dense and durable. [PAUSE 10 SECONDS] Our ZERO garden studios are clad externally using a composite cladding. [PAUSE 10 SECONDS] T...
Thanks for getting in touch! Although [BUILDING NAME] aren’t something we list in our brochure as a standard product, we make every building to order and have created a few in the past. If you’ve got something specific in mind, we’d be more than happy t...
We can only help with moving one of our buildings. Can you confirm if your building is one of our products? [YES] Yes, we can help with this. So a member of the team can discuss this further, can I take your name, email address and phone number? [VISITO...
No, our buildings are all freestanding and we don’t attach them to other buildings.
We’re based in North Tawton, Devon. Our full address is de Bathe Farm, North Tawton, Devon EX20 2BE.
[CHECK THE CURRENT DAY OF THE WEEK TIME OF DAY] [IF MONDAY TO FRIDAY 8:30AM - 5PM]We’ll be in touch today. [IF MONDAY TO THURSDAY AFTER 5PM]We’ll be in touch tomorrow. [IF FRIDAY AFTER 5PM]We’ll be in touch on Monday. [NOTE THAT VIEWING APPOINTMENTS CA...
We need good access to site to materials and tools. We cannot install in areas where the access is through a building.
Thank you very much for your enquiry, [VISITOR FIRST NAME]. I'd be happy to arrange for our sales team to get in touch to discuss your requirements. We can do this at a time that suits you via telephone. [BOOK IN HERE - https://calendly.com/shieldsbuild...
We have various timber buildings on show in our display site, this includes:3 x studios1 x combination building1 x single garage1 x double carport1 x combination garage with log store2 x sheds1 x workshop with log store1 x insulated workshop [PAUSE 10 S...
Sorry, but we don’t at this time.
Yes they do.
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Yes we do! Please call us to find out more.
Yes, we have a number of happy customer case studies that you can read here -https://www.shieldsbuildings.co.uk/case-studies/
Yes, if you’d like to download a digital version of one of our brochures, you can do that here -https://www.shieldsbuildings.co.uk/brochures/. [PAUSE 10 SECONDS] We have 2 brochure options to download. These are:1 – Complete brochure2- ZERO composite ga...
Yes! All our buildings are bespoke and made to order, so your wish is our command, as long as it fits into the style of buildings that we offer you can have it. [PAUSE 10 SECONDS] If I could take your email address, telephone number, and postcode, someo...
Yes, we will be happy to visit your build site before commencing work. We would do this after we’ve discussed your requirements in a bit more detail first.
Yes, our quotes come with CAD drawings so you can see exactly what your building will look like. They show the detail of where the doors and windows are, as well as full dimensions.
Generally under a week. It does depend on the type of building, but as our buildings are sectional, they are premade here at the farm and then constructed on site, minimising the amount of disruption to you.
If you choose to have insulation and double glazing in your garden building then yes, it will be nice and cosy whatever the weather.
No, you can leave it to us. Just give us all the details and we will advise you.
No, but if you drop us an email we can send you a link.
Yes, all the timber used is from renewable sources, being certified by either the Forestry Stewardship Council (FSC) or the Programme for the Endorsement of Forest Certification Schemes (PEFC).
We have a great range of buildings on show; including garages/carports, studios and offices, workshop and sheds, summerhouses and a combination building. You can see a video of this here: https://www.youtube.com/watch?v=EYgp-ujmQGY.
It is helpful to call in advance, just to make sure someone is free to see you, particularly if you would like to see someone at the weekend. Alternatively, you are welcome to browse at your leisure.I can book you in for a specific time to view if you w...
[IF LOOKING TO VISIT DURING 9AM-5PM MON-FRI] Of course! We are in the office from 9am to 5pm Monday to Friday. I can book you in for a specific time to view with a member of the team if you would like? [IF LOOKING TO VISIT AT THE WEEKEND SPECIFICALLY] W...