General FAQs
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I would like some advice regarding my existing arrangements [or any request for advice on a specific legal issue].
Absolutely, one of our solicitors would be more than willing to discuss this with you.[CONTINUE VIA SCRIPT STEPS WITH A VIEW TO ARRANGING A DISCOVERY CALL]
How long will it take for a solicitor/lawyer to get back in touch with me?
Our team aims to get back to you within 24 hours but sometimes, during busy periods, it may take longer.
 I would like to:
Make a WillMake a Lasting Power of AttorneyMake an Advance Decision/Living WillGet help administering an estateApply to become someone’s DeputyDiscuss estate and tax planningSet up a trust Absolutely, one of our solicitors would be more than willing to ...
My matter is urgent, can someone contact me now?
If your matter is urgent, then the best thing to do would be to call the office on 01904 866139 where you’ll be able to speak with a member of the team.
Do I need to visit the office?
No, all of our services are also offered remotely.
 How much will it cost?
At Roche Legal, we charge in two ways: fixed fee and hourly. Which one you pay will depend on what type of legal service we will be carrying out for you. Many of our services – such as writing a Will or a Lasting Power of Attorney – are charged on a fix...
Can a solicitor/lawyer come out to visit me at my home or in hospital?
Yes, we can visit you if this is more convenient. There may be a charge for this and your lawyer will be able to confirm.[CONTINUE VIA SCRIPT STEPS AND GATHER DETAILS FOR DISCOVERY CALL]
[Any question regarding business development, selling to Roche Legal, or working in collaboration with Roche Legal]
Please send a detailed message through our online contact form, which can be found here:https://www.rochelegal.co.uk/contact/
What are your opening times? or What times are you available for appointments?
Our offices are open from 9.00am to 5.00pm Monday to Friday. We are closed bank holidays.It’s best to book an appointment if you’d like to call in.
Can you provide me with some free information regarding [service]?
Yes, our website has a large number of free resources, including eBooks, help guides, and blog posts. [PAUSE 10 SECONDS]They can all be found under the ‘Resources’ section on our main page.[PAUSE 10 SECONDS] Is there something specific that you need?[CO...
Do I have to meet with you, or can I make a Will or Lasting Power of Attorney online?
All of our services are offered remotely as well as in person.
Where are you based?
Our office is based in Nether Poppleton, York. You’ll find us within easy reach of the A59, the A19, the A64 and the York Outer Ring Road.You’ll find directions and contact details here:https://www.rochelegal.co.uk/contact/There is unrestricted parking ...