Student FAQs
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If you are experiencing difficulties living with your flatmates, first we can help you to discuss the challenges and find a way forward that is suitable for everybody. Most of the time, this is very effective. [PAUSE 10 SECONDS] If you continue to have ...
Our office hours are between 8:45am – 5:00pm Monday-Friday. [PAUSE 10 SECONDS] Out-of-office hours are supported by our 24/7 emergency number.
We have a number of city guides on our website to help you get to know your new surroundings. [PAUSE 10 SECONDS - GIVE APPROPRIATE LINK BELOW - ASK IF THEY’RE NOT SAID WHERE THEY’RE STUDYING] [BANGOR]Here’s our Bangor city guide -https://projectstudent....
Each property has different services available with some including room and communal cleaning. Check out the individual page on your selected property, here you will find information on who cleans which areas. It is important to note that we mostly prom...
Many of our residences have rooms that are suitable for dual occupancy. You can discover where this is available on the residence and room pages. If you are taking a dual occupancy, then both occupants must be full-time students attending a UK education...
Yes, you can book your accommodation with your friends as a group. This is always popular and is subject to availability, we recommend you secure your preferred rooms or flat as early as possible to avoid disappointment. [PAUSE 10 SECONDS] To reserve ro...
Yes. It is your home, so you are allowed to have guests to visit you. We allow a maximum stay of 3-days with no additional charge. Visitor stays longer than 3-days are not allowed, sorry. [PAUSE 10 SECONDS] Please remember that you are sharing your home...
Facilities and features can vary from property to property, you can find out more on the residence and room pages. Typically, you are provided with a bed, a study desk and a chair, bookshelves, wardrobe, and plenty of storage. [PAUSE 10 SECONDS] Bedding...
Your big appliances are provided so there’s no need for a mini fridge! Hair styling electricals are allowed of course! We do ask that you do notbring rice cookers or deep fat fryers for health and safety reasons.
Smoking is prohibited throughout all our residences including in your own room and in all common and shared spaces. If you wish to smoke, please do so outside of the residence.
In an emergency where there is a threat to life such as a fire, please call the UK Emergency services by dialling 999. [PAUSE 10 SECONDS] If you discover a major fault that means you are unable to access or safely live in your home such as a flood or el...