In an emergency where there is a threat to life such as a fire, please call the UK Emergency services by dialling 999.

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If you discover a major fault that means you are unable to access or safely live in your home such as a flood or electrical fault, please call us immediately on the number provided in your room and on notices around the entrance areas of your property.

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If you discover a maintenance issue that does not require our immediate attention such as a leaking tap or minor damage, please report it by emailing us here - hello@projectstudent.co.uk - and we will arrange the necessary maintenance professional to attend within 48-hours.