Appointments FAQs
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We would recommend a GP referral in order for us to be fully aware of your medical history. It is to your benefit for doctors who are involved in your healthcare to be communicating with one another.
Are you an existing patient? [IF YES] Thanks. You can book appointments with a doctor or nurse here -https://onlinemenopausecentre.com/online-booking/ [IF NO, USE THE QUALIFYING QUESTIONS KB ARTICLE]
Online Menopause Centre (OMC) is a private, self-pay clinic and we are not currently registered with any medical insurance providers. In general, medical insurance does not cover the cost of your menopause treatment but it’s worth checking with your ins...
At the Online Menopause Centre you will have consultations via a video link. We do not have a physical clinic.
Initial consultation (30 minutes) – You will receive a medical history and consent form with your confirmation email which you will need to complete and return to us together with a proof of ID (either passport or driving licence) toinfo@onlinemenopause...
A few days before your consultation, please ensure that you know how to log on. If you have difficulty, you can contact our admin team who will take you through the necessary steps. [PAUSE 10 SECONDS] You must make sure that you have good internet acces...
When you register with us as a patient, you will be sent a web link to a form on our Patient Management System that will ask you to upload a form of photo ID (Passport / Driving Licence) and a ‘selfie’ picture of you with your ID that will formally veri...
Yes. A copy of your ID will be saved on Heydoc medical software in your record for future identification purposes. The Heydoc platform meets the requirements of GDPR.
Please be advised that all of the OMC doctors are experienced in menopause health and will stand by the treatment plan they prescribed in your most recent consultation. If you have received different advice from another medical practitioner or your GP a...
If it has been over a year since your last consultation you will need to book an Initial consultation. This will allow sufficient time for the doctor to note any changes since you were last seen and prescribe an updated treatment plan.
Yes, you can book a review consultation with a Nurse via our online booking link - https://onlinemenopausecentre.com/online-booking/