A few days before your consultation, please ensure that you know how to log on. If you have difficulty, you can contact our admin team who will take you through the necessary steps.

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You must make sure that you have good internet access.

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Consultations need to take place in a private setting. They CANNOT take place if you are driving, walking in the park, in a cafe or another non-private environment.

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The doctor will terminate the consultation if the above takes place, and you will need to rebook a new consultation and pay again.