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[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT - CHECK IF IT'S ON THE LIST AT THE BOTTOM OF THIS ARTICLE] Thanks. Are you an existing client? [1A. IF YES - REQUIRES ADDITIONAL ...
OPERATOR NOTES Minerva has been helping businesses to make the most of their IT since 1983, and their growing team of technical experts are on hand to help their clients.Whether they just need a friendly, patient IT professional to talk them through a n...
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on +44 (0)1707 607 100. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're...