General FAQs
39
OK, you can find them here - https://www.millerbraces.com/patient-forms/. There's a form for children and adults.
There are many factors that determine the cost of your treatment: how extensive the issues you want corrected, how long your treatment plan will last, and the specific treatment details prescribed by Dr. Miller. The best thing to do is for us to arrange...
[CHECK THE GLOSSARY FOR THE ANSWER]
True orthodontic emergencies are rare, but when they occur we are available to you. As a general rule, you should call our office when you experience severe pain or have a painful appliance problem you can’t take care of yourself. We’ll be able to sched...
We understand that “life happens”! If you’re running late or need to reschedule, please let us know and we will do everything we can to accommodate you. The cancellation policy is detailed in our financial contract. We very rarely enforce cancellation f...
We can refer you to a sleep apnea specialist. The specialist may recommend a sleep study to diagnose the precise extent of the problem, and can prescribe appropriate treatment. Depending on your situation, treatment may involve an oral device that we ca...
Yes we do! You can see these here - https://www.millerbraces.com/before-after/
Yes we are! You can see Dr. Miller's details on their website here - https://aaoinfo.org/locator/dr-shawn-l-miller-2/. You can find out more about Dr. Miller's board certification here - https://www.millerbraces.com/board-certification/
We are not your ‘average’ orthodontic practice. We take the time to sit down and get to know you, so that your goals are realized. It is very important to us that you are fully informed and are part of the decision making process. We will only begin tre...
Yes we do! You can read testimonials here - https://www.millerbraces.com/testimonials/ and also you can see lots of before and after photos here - https://www.millerbraces.com/before-after/ [PAUSE 10 SECONDS] Would you like us to contact you to arrange ...
Your initial consultation will give you the opportunity to meet our team, learn more about orthodontics, receive a complete initial exam, and find out which treatment options will best meet your needs. During your initial consultation, we will:Review yo...
Yes we are! We offer a free in-office exam so we can understand your requirements and prescribe suitable treatment. Would you like us to contact you to arrange this? [IF YES, CONTINUE VIA SCRIPT STEPS - NOT EXISTING PATIENT]
Yes, we can give you a free in-office exam to assess if you have this condition and advise on the best treatment. Would you like us to contact you to arrange this? [IF YES, CONTINUE VIA SCRIPT STEPS]
Yes we do! Dr. Miller has extensive experience with even the most challenging orthodontic-surgical cases. He only works with the top oral surgeons in Southern California and Orange County. Often times they send him their toughest cases! Would you like u...
Yes we do! Dr. Miller has treated numerous cases with AOO — more than almost any orthodontist in the entire United States. He has lectured nationally to General Dentists, Orthodontists and Surgeon about the benefits of AOO. Would you like us to contact ...
To keep your smile looking its best, you'll have to wear a retainer to preserve and stabilize your results. Retainers are needed to control or limit potential changes in tooth position. They are used after braces treatment to hold teeth in their correct...
Yes we do! They are all custom made using 3D digital scans. You can learn more about these here - https://www.millerbraces.com/expander-appliance/. The expander works best on children and younger teens. As an adult, the jaw sutures have already fused, a...
Yes we do! We are able to provide Invisalign for patients. We offer a free in-house exam to assess your requirements and advise on the best treatment. Would you like a member of the team to contact you to arrange this? [IF YES, CONTINUE VIA SCRIPT STEPS]
OK, we would be able to offer you a complimentary second opinion. The technology is rapidly changing, allowing more complex cases to be treated. Or perhaps that doctor was not as trained or skilled, and didn't feel comfortable treating your case with Al...
Yes! We want our fees to fit within your monthly budget! Fees should never stand in the way of a beautiful smile! We offer flexible, no interest financing for Phase I, braces and Invisalign treatments. Our treatment co-ordinators will find a payment arr...
We have two offices, both in Orange County - Orange and Aliso Viejo. Would you like the address? [IF YES] [ORANGE]1110 East Chapman Avenue, #205, Orange, CA 92866 [ALISO VIEJO]26711 Aliso Creek Road, #200C, Aliso Viejo, CA 92656
TBC
Yes we do! We have a full-service insurance coordinator to assist your needs. We participate with many insurance providers and submit to all PPO insurance plans (we do not accept HMO plans). We also submit to secondary insurance plans for families where...
The specialty area of dentistry concerned with the diagnosis, supervision, guidance and correction of malocclusions (misaligned teeth and/or jaws). The formal name of the specialty is orthodontics and dentofacial orthopedics.
We have a number of videos on our website for each of the types of braces we work with. You can see these via the main menu under 'Orthodontics - Appliances' and 'Invisalign - Aligners'.
Our reward program is aimed at kids and teens allowing them to earn points for various activities such as contest and survey participation, and social engagement. They can redeem points for cool prizes and more. You can find out more here...
A specialist in the diagnosis, prevention and treatment of dental and facial irregularities. Orthodontists are required to complete college requirements, graduate from an accredited dental school and then successfully complete a minimum of two years of ...
We offer LightForce CLEAR Custom Braces, Invisalign and 3M Clarity Aligners. For kids we can also offer WildSmiles braces to make them more fun! You can find out more about these braces here:LightForce CLEAR Custom Braces - https://www.millerbraces.com/...
Yes! Dr. Miller is proud to be certified by the American Board of Orthodontics (ABO). Less than half of Orthodontists in the United States achieve this distinction since it is difficult to obtain. ABO is the global leader in orthodontic board certific...
No, unfortunately we are not. Dr. Miller number one priority is being a great father--- and since he has 2 young children (12 and 14 years old), his weekends are filled with numerous sports and other activities. He values being there to support his chil...
No, we no longer offer hidden, lingual braces. We found that patients did not like them at all - they cut up the tongue and they were very uncomfortable. Many patients stopped treatment early and asked them to be removed.
We tell people to prepare to be with us for approximately an hour, but it can take less time.
Yes we do! Over a third of our patients are adults. Many do Invisalign, but we have many that also do braces (such as clear braces)!
Yes, we will make retainers for patients who are not 'ours'.
Orthodontic treatment is no longer just for teens. In fact, in our office over 30% of our patients are 30+ years old (we’ve even treated some patients in their 70s and 80s!). With clear aligners and clear ceramic braces, no one can even tell you are hav...
We do not, but we do have many patients that still come to us for orthodontic treatment and pay out-of-pocket for our exceptional level of care. Unfortunately, in many HMO offices patients are treated as a 'number' with no individualized, personalized c...
While there is no exact age for children to begin orthodontic treatment, the American Association of Orthodontists recommends visiting the orthodontist around age 7. By this age, most children have a mix of baby teeth and adult teeth, making it easier f...
There are no ‘rules’ stating your general dentist can’t use aligners or braces to straighten teeth. However, just like with medical doctors, it is important to specialists – extra experience and training matter! Would you ever consider having your prima...
All new patients start with a complimentary consultation by way of a in-office exam! This is the best way to understand your needs and prescribe the best treatment. Would you like me to get a member of the team to contact you to arrange this? [IF YES, C...