Existing client FAQs
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Thank you for getting in touch. A member of your legal team will be happy to help. Could I confirm your name and contact details? [VISITOR GIVES CONTACT DETAILS] Thanks [VISITOR FIRST NAME]. Could you tell me the name of the solicitor you are working wi...
[IF NOT ALREADY STATED] If you can tell me which solicitor you are working with, I can either give you their number and email address or pass on a message for them to contact you. [VISITOR CONFIRMS SOLICITOR AND CHOICE FOR CONTACT] [IF THEY WANT THEIR D...
Your solicitor will explain any costs clearly during your case. In most personal injury claims, fees are recovered as part of the claim.