Existing student/client FAQs
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Electronics at ISSOS
We operate a no phones policy in our classes. Outside of classes we encourage students not to use their phones for anything other than taking photos, and after 11pm we ask that students do not use their phones in their bedrooms, out of respect for their...
When do I pay the remaining balance/tuition fee?
The full balance is due 21 days after you receive an acceptance email from us. You can make the payment online via the Parent Portal here - https://crm.issos.com/sign-in
Sending Mail
Please do not send mail to ISSOS as it will not be delivered. Our campuses are in University buildings and they will not accept mail for summer residents.
Final Night Dance
The Final Night Dance is a chance for our students to have fun with their new friends before they leave the following day. To celebrate ISSOS’ Scottish roots, the evening begins with a dinner where the Clan Cup is awarded. The dance then begins where ev...
Parents Reception
On the day before students travel home we welcome all parents, family and friends for one hour, giving you the opportunity to meet the ISSOS staff and learn more about what students have experienced at ISSOS. We will email to invite you to parent’s Rece...
Visiting or Contacting Students
Students gain the most benefit when they take part in every aspect of ISSOS. Because of this, we ask you not to visit campus during the programme. For phone calls, Sunday mornings are the best time as this is when students have more free time and can ch...
Can you give an update on my application
Unfortunately, I do not have access to check this for you. [PAUSE 10 SECONDS] OK. So I can get a member of the team to contact you to provide you with an update, could I take your name, email address, and telephone number?
How do I sign into the patent's portal?
You can sign in here- https://apply.issos.com/apply
Pocket Money
All students should use contactless payments on their phones or carry a debit or credit card (not cash) for spending money on treats, souvenirs or shopping trips. Students coming to ISSOS at Yale should bring money to buy a small, portable fan, as bedro...
I have booked and need help with x.
Thanks for your message! So I can assist you further, can you confirm which location you have booked? [VISITOR GIVES LOCATION] Thanks for confirming. So I can get a member of the team to contact you to help you with your booking, could I take your name,...