General FAQs
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I’m enquiring about [A SPECIFIC PROPERTY]. Is it still available?
To view the most up-to-date availability, we recommend using our Property Search, which shows all current properties for sale and to let: https://g-s.co.uk/properties/. If you’d prefer, I’d be happy to assist further, just let me know.[IF THE VISITOR AS...
How much do you charge for a home report?
I can't give you a price via live chat, but you can get a quote online from us here - https://g-s.co.uk/request-a-home-report/. Simply fill in the form and a member of the team will be in touch.
I need a home report, can you help?
Yes, we can certainly help with this! You can get a home report quote via our website here - https://g-s.co.uk/request-a-home-report/.
Is Aitchison Raffety now part of Graham + Sibbald?
Yes, Aitchison Raffety is now part of Graham + Sibbald, following the acquisition we announced in September 2025. [PAUSE 10 SECONDS] Would you like to know more information about the acquisition? [IF YES] No problem! We have a news post about it that yo...
I'm interested in [SERVICE - COMMERCIAL]
[COMMERCIAL SERVICES]Asset ServicesBuyingSellingInvestmentPlanning + DevelopmentHotel + LeisureValuationsLease ConsultancyBusiness Rates Automotive + Roadside Healthcare Surveying OK, we can certainly help with this. So I can get a member of the team to...
Can you give me the details for your X office?
Sure, you can contact our [OFFICE LOCATION] office via email or phone here: [PULL THE CORRECT OFFICE BASED ON THE VISITORS REQUEST] Aberdeen 01224 625 024 aberdeen@g-s.co.ukAyr 01292 271 030 ayr@g-s.co.ukBirmingham 0121 824 4362 birmingham@g-s.co....
I'm interested in [SERVICE - RESIDENTIAL]
[RESIDENTIAL SERVICES]RICS Homebuyer SurveysHome ReportsResidential Surveys + Valuations OK, we can certainly help with this. So I can get a member of the team to contact you to discuss your requirements in more detail, could I take your name, email add...
Does [PERSON NAME] work for you?
Let me double check that for you. [USE THE PEOPLE SEARCH HERE - https://g-s.co.uk/person/] [IF THE PERSON IS THERE] Yes, they work for us. Would you like me to give you their details? [IF YES, GIVE TELEPHONE AND EMAIL ADDRESS] [IF THE PERSON IS NOT THER...
Where are your offices located?
We have offices across the UK. Here is list of them: [PAUSE 5 SECONDS] AberdeenAyrBirminghamBristolDumfriesDundeeDunfermlineEdinburghFalkirkGlasgowHamiltonInvernessKilmarnockKirkcaldyLondonManchesterMelrosePaisleyPerthSt AndrewsStirlingSwindon [PAUSE 10...
Where do you operate?
We work throughout the UK from 22 offices spread out in England, Wales and Scotland. You can see the list of our offices here - https://g-s.co.uk/offices/. [PAUSE 10 SECONDS] For projects outside of the UK, we work with a number of international partner...
I'm interested in [SERVICE - ENERGY]
[ENERGY SERVICES]Net Zero Advisory ServicesCarbon + SustainabilityDrone Thermal ImagingResidential EPCsConstruction EPCs OK, we can certainly help with this. So I can get a member of the team to contact you to discuss your requirements in more detail, c...
Can I leave a review/feedback
[REVIEW TBC] [IF FEEDBACK] I'd be happy to take your feedback here on live chat and pass it onto our client care team. [VISITOR GIVES FEEDBACK] Thanks. So we can get in touch with you if necessary, could I take your name and email address? [VISITOR GIVE...
I'm looking for a job
Thanks for your interest in working with us! You can find all of our available roles and more career information here - https://g-s.co.uk/careers/
Do I need an appointment to attend your offices?
No you do not need an appointment to visit our offices but if you are looking for a specific member of staff you would be best to contact them directly to find out if they will be in - People Search | Graham Sibbald
What are your office hours?
All of our offices are open from 9am to 5pm Monday to Friday. [PAUSE 10 SECONDS] You can see all of our office locations here - https://g-s.co.uk/offices/
Where are you based?
We have 26 offices through the UK. You can find a list of these here - https://g-s.co.uk/offices/.
Do you offer a free consultation?
Thank you for your interest. At the moment we don't offer free consultations.
Do you offer any training or apprenticeships?
Thank you for your interest in working with us! We have a number of programmes which may suit you. You can find details of these under the heading 'Career Programmes' here - https://g-s.co.uk/careers/.
Can I park at your offices?
Please contact your local office if you are looking to find out if you can park there -https://g-s.co.uk/offices/
Are you regulated or part of any governing bodies?
Yes, we are an RICS Quality Assured Firm, with qualified Energy Assessors in each of our offices who are able to prepare Energy Performance Certificates for both the commercial and residential sectors. All our valuers have been accredited though the RIC...
Can you do video consultations?
Due to the nature of the services we provide we generally need to attend your property in person. Please contact the relevant team to find out more specific information.
What is your office address?
So I can get you the correct address, which office are you referring to? [VISITOR STATES THE OFFICE THEY NEED THE ADDRESS FOR] Thanks. The address is [GIVE ADDRESS VIA - https://g-s.co.uk/offices/].
How much are your fees?
Our fee structure very much depends on the nature and scale of services you require. To be able to give you pricing for this, a member of the team would need to contact you to discuss this. [PAUSE 10 SECONDS] Would you like me to get someone to contact ...
I'm interested in [SERVICE - CONSTRUCTION + PROPERTY]
[CONSTRUCTION + PROPERTY SERVICES]Quantity SurveyingSpace PlanningArchitectural ServicesBuilding SurveyingProject ManagementProject MonitoringStock Condition Surveys Dilapidation OK, we can certainly help with this. So I can get a member of the team to...
I'm interested in [SERVICE - HEALTHCARE]
[HEALTHCARE SERVICES]Valuation AdvisoryNotional Rent ReviewSales LeasebackPlanning DevelopmentBuilding ConsultancyProperty Asset Management Healthcare property advisory services are for:GP practicesMedical centresPharmaciesDental surgeriesCare homes...
I'm a client of Aitchison Raffety. What does the acquisition mean for me?
Aitchison Raffety’s clients now benefit from broader UK coverage, access to more specialist property services, deeper expertise across key disciplines, and greater long‑term stability, all while continuing to work with their familiar teams during a smoo...
Can I email you my enquiry?
Yes, you can email your enquiry to us based on your nearest or preferred office. You can find a list of all our offices and their contact details here - https://g-s.co.uk/offices/.
Where can I review your complaints procedure
As a company regulated by the RICS we have a formal Complaints Handling Procedure (CHP), which you can review here - https://g-s.co.uk/wp-content/uploads/2025/10/Schedule-40-Complaints-Policy-CHP.pdf
Can you tell me about Graham + Sibbald?
Yes, of course. We are one of the UK’s leading property consultancy firms, combining national reach with deep local expertise across 26 offices and 400 professionals. With a full‑service approach, we provide specialist advice across commercial and resid...