Script
4
Script Steps
[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT - IF ON THE LIST OF SERVICES BELOW] OK, we can help with this. So I can get a member of the team to contact you to discuss your r...
Operator Notes
Graham + Sibbald are chartered surveyors and property consultants, and is one of the UK’s leading property consultancy services.Their success is built upon how they deliver their service; it is a unique combination of being both professional and persona...
Other responses
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call. You can find your nearest office here - https://g-s.co.uk/offices/. [VISITOR TRYING TO SELL TO US] I...
Are you open on a bank holiday?
Yes, all of our offices in Scotland are open today and will be happy to assist.