Student FAQs
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If you have a complaint, in the first instance please discuss this with a member of the accommodation team in person or with the Collegiate central management team to try and resolve the matter swiftly. [PAUSE 10 SECONDS] If you are unhappy with the out...
Yes we do! We have a number of articles on this here - https://www.collegiate-ac.com/student-advice/careers/
No - The TV Licence is not included within the Rent and must be bought separately.
Yes. It is your home so you are allowed to have guests visiting you. We offer a maximum stay of 3 days with no additional charge. Extensive stay is not allowed.
No, they are not. You will be able to prepare meals in your own studio kitchen or communal kitchen in a shared flat. [CHECK IF A GRAB AND GO BREAKFAST IS OFFERED BY THE PROPERTY - IF IT IS USE THE RESPONSE BELOW] Collegiate - Property Features Services...
We have outlined answers to some of the key questions you may have and to reassure you of the efforts that Collegiate is taking to support its residents, staff and suppliers at this time. You can find this information here - https://www.collegiate-ac.co...
Residences offer superior, campus-focused, student living in city-centre locations at exceptional value. In essence, this accommodation is modern, stylish and convenience defined.
OK, which property do you live in? [VISITOR ANSWERS] Thanks. If I could take your name, email address and telephone number, someone from the team will be in touch asap to help.
Yes we do! We have a number of articles here - https://www.collegiate-ac.com/student-advice/studying/
We have a section on our website to help international students which you can find here - https://www.collegiate-ac.com/student-advice/international-students/
You can move into your room on the contract start date. You will receive a moving in guide with all information in due course. [PAUSE 10 SECONDS] Before you move in, you will have to complete the following:Fill in the online check-in form - To make your...
We are unable to receive any cash payments.
We do provide female only shared apartments in some of our properties depending on our availability. Please speak to the property team to find out more information.
The students are responsible for their own rooms and communal kitchen within the flat except in properties offering cleaning as an included service. [PAUSE 10 SECONDS] We offer cleaning services upon additional charge. You can learn more about these her...
You must check out of your room by 10am on your checkout day. This is a set time and cannot be extended.
University.City Collection properties have a contemporary, youthful feel, perfect for independent living. These student accommodations offer facilities such as en-suite bathrooms, on-site staff, and well-equipped shared kitchens or a kitchenette.
The Neighbourhood is the latest experience in urban student living. The big, beautiful bedrooms; mega-fast broadband; all-day all-night concierge; breakfast to go; cinema; social and study spaces; special events; a fully loaded gym and free use of bikes...
This is Collegiate’s premium brand. Collegiate residences are more than just a home away from home. With a comprehensive events calendar and all-inclusive facilities that can include concierge service, on-site cinemas, private fitness suites, games room...
Yes, we have a number of guides and information here - https://www.collegiate-ac.com/student-advice/university-applicants/
Our Internet is up to 200MB speeds for a wired connection and up to 100MB speeds for WIFI.