If you have a complaint, in the first instance please discuss this with a member of the accommodation team in person or with the Collegiate central management team to try and resolve the matter swiftly. 

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If you are unhappy with the outcome from our Accommodation Manager and want to raise a formal complaint, please email us at residents@collegiate-ac.com.

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More details about the Collegiate Complaint Procedure can be found in the property handbook available in the download section of the property page of the Collegiate website