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[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT - ASSIST USING KB/WEBSITE] [1a.NEW QUERIES WE ARE UNABLE TO ANSWER ON CHAT] OK. So I can get a member of the team to contact you,...
Collegiate owns and manages student accommodation across the UK, including properties in Spain and Portugal. Our goal is to:Qualify that the visitor is looking for a service provided.Answer any general questions about Collegiate and their properties, he...
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on +44 (0) 1235 833 642. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You'r...