General FAQs
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Why should I choose aluminium fire rated windows?
Apart from their life-saving fire resistance properties, they offer excellent thermal insulation, noise reduction, and weather resistance. With their long-lasting durability and low maintenance requirements, they’re an investment in both safety and cost...
How do I install fire rated windows and doors?
We recommend using an experienced aluminium window and door installer to install the products following the supplied installation guide using compliant fixings. It’s recommended that photographs are taken at every part of the installation process.We pro...
When will I receive my quote?
Our quote lead time can vary dependent on job size and information provided.You will typically receive a quote within 48 business hours.
Where can I see past projects?
You can see our past projects here- EVABUILD-https://www.aluminiumfiresystems.com/project-evabuild/WDS LTD- https://www.aluminiumfiresystems.com/project-wds-ltd/
Do you have a blog?
Yes, you can find our handy blog here- https://www.aluminiumfiresystems.com/blog/
What does the customised compliance pack include?
Each Compliance Pack includes – Technical Specification – A document detailing all customer requirements for the job.Order confirmation – A copy of the final signed agreement between the customer and AFSPosition Drawings – A detailed view of the purchas...
Is there a cost difference between 30 & 60 minutes?
There is a slight difference in cost between 30 and 60 minute fire ratings.However, the fire rating should be decided based on what has been specified on site that ties into the fire strategy of the building, not on price.
How long to get a quote?
We will endeavour to turn quotes around as efficiently as possible. Usual turn around time is approximately 48 hours but this can change depending on the size of the enquiry.
Where do you operate?
We assist with residential and commercial projects throughout the UK.
What are your opening hours?
We are open Monday-Thursday, 8am-5pm
What services do you offer?
We are one of the UK’s leading manufacturers of aluminium fire rated windows and doors.Our products our manufactured in the UK. An effective solution to fire protection for both internal and external areas, meeting all the requirements of the applicable...
Where are you based?
Our head office is based in Birmingham. Our address is 340 Summer Lane, Birmingham, B19 3QL
Can our regular installers install these?
Experienced, competent window and door installers are able to install fire rated windows doors using the install guide we provide as guidance.We also recommend that photographs are taken throughout the install process
Can fire rated windows open?
Openable fire rated windows are available in a 30-minute option only depending on if the dimensions of the window can accommodate the automated hardware required to operate the window. [PAUSE 10 SECONDS] There is a significant cost increase with openabl...
Can I park at your offices?
TBC
What do the fire ratings mean?
There are different types of fire classification which can be simply described as: (E) – INTEGRITY: The ability of a component or construction to maintain the integrity of the element on one side only, without spreading the fire to a non-heated side as ...
What's the difference between fire rated and fire escape?
A fire escape window is designed and positioned to provide a means of escape in case of a fire.A fire rated window is specifically designed and constructed to resist the spread of fire for a specific period. [PAUSE 10 SECONDS] Would you like a member of...
Where do you deliver to?
We deliver nationwide.
Is there an option to collect?
Collection is available from our factory in Birmingham.
I'm looking for a job?
TBC
Will you provide compliance certificates with my order?
We distribute a full compliance pack with every order, this contains the below documentation:Compliance AgreementTechnical SpecificationOrder ConfirmationInstallation GuideTechnical guide including test certificatesInvoices for products used[PAUSE 10 SE...
What products do you offer for fire rated windows
We offer-MB-78EI-The system of fire-proof wallsMB-78EIcan be used to execute internal or external partitions with single and double doors and technical fire rated windows of fire-proof class EI30, EI60 or EI90, as provided under the following standard: ...
What products do you offer for aluminium fore rated doors?
We offer-MB-78EIThe system of fire proof wallsMB-78EIcan be used to execute internal or external partitions with single and double doors and technical windows of fire-proof class EI30 – EI90, as provided under the following standard: PN-EN 13501-2+A1:20...
Can I have a price for a fire rated window?
Please send us the details of your project to info@aluminiumfiresystems.com [PAUSE 10 SECONDS] Please send over as much information as possible regarding what you require. Ideally, we would need to know the following as a minimum: Project referenceNumbe...
Do both the frames and glass need to be fire rated?
Yes, both frames and glass are required to be fire rated to produce a fully compliant fire rated window/door. [PAUSE 10 SECONDS] We will provide testing data that demonstrates the system we use has been tested to the required standards with the specific...
What products do you offer for fire rated partitions?
We offer- MB-78EIThe system of fire-proof walls MB-78EI can be used to execute internal or external partitions with single and double doors and technical windows of fire-proof class EI30 to EI90, as provided under the following standard: PN-EN 13501-2+A...
Do you have an email address?
Yes, you can email our team here- info@aluminiumfiresystems.com
What are your lead times for windows?
Fixed fire rated windows are currently on a 6 week lead time from receipt of a signed order confirmation and initial payment.
What is your company vision?
It’s our company vision to raise standards within the fenestration industry with a team who are empowered, passionate and driven to deliver excellence. We aspire to be the fabricator of choice, the employer of choice, and the customer of choice
Do you partner with local charities and organisations?
Our mission is deeply rooted in the concept of Social Value. We recognise that our success isn’t measured solely by financial gains but also by the positive impact we make on society. We are committed to sustainable practices that minimise our environme...
Lead times for doors?
Fire rated doors are currently on an 8 week lead time from receipt of a signed order confirmation and initial payment.
Can I have openers in my window?
Yes, openers are available in an EI30 option. Restrictions may apply depending on the size/design. We will advise during the enquiry process. [PAUSE 10 SECONDS] Would you like a member of the team to contact you to discuss your project further and provi...
Why can't I have trickle vents in the windows?
In the event of a fire, trickle vents allow the fire and smoke to pass through the slot intended for ventilation which prevents the fire rated window from serving its purpose.
I need the door to swing both ways, is that possible?
Currently no. Our fire rated doors need to latch closed to enable the door to prevent the spread of fire if a fire were to occur.
What fire ratings are available?
Currently there are options for 30, 60, 90, and 120 minute systems, depending on what the requirements are on the project.
The doors need to have hold open closers on them.
Our fire rated doors need to remain latched closed (unless when in operation) to enable the door to prevent the spread of fire if a fire were to occur.
Can I put fire rated glass In a standard aluminium frame?
This would not result in a compliant, fire rated system and the window/door wouldn't work as intended in the event of a fire.
What are your accreditations?
We guarantee that the design, manufacture, and installation of our products meet and exceed industry-leading certification standards. To show this we are accredited by: ALUPROF- Our collaboration with Aluprof ensures certification for manufacturing and ...
How much are your fees?
Our fees depend on your requirements and the project you would like done. [PAUSE 10 SECONDS] Would you like a member of the team to contact you to discuss your project further and provide you with a free quote? [YES- CONTINUE TO SCRIPT STEPS] [NO] No p...
Do you offer a free quote?
Yes, we offer a free quote for every potential project. [PAUSE 10 SECONDS] Would you like a member of the team to contact you to discuss your project further and provide you with a free quote?[YES- CONTINUE TO SCRIPT STEPS][NO]No problem! You can reques...