General FAQs
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I'm looking for an email address/contact number for .....
If a client or lead has asked for a specific team's email, here are a list for specific business areas that are available on the website: Valuation: valuations@argroup.co.uk Healthcare: healthcare@argroup.co.uk or call 01727 844555 Business Rates: bu...
Do you deal with residential property?
Yes, we provide Valuations, Building Surveys and Planning and Development Services. Please let us know what you are looking for and a member of the team will then make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, ema...
I am looking for Care Homes to buy
We have a dedicated Healthcare team who can help. Please let us know your requirements and a member of the team will make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and telephone number, we'll be in t...
I need the contact details for [Division]
[If you need a division's contact details these can be found below, select the one appropriate to what the visitor is requesting] Valuation: valuations@argroup.co.uk Healthcare: healthcare@argroup.co.uk or call 01727 844555 Business Rates: business.ra...
Anything related to recruitment or HR.
OK. You can contact our HR department directly via email here - hr@argroup.co.uk.
I am looking for someone to value my property/ies, can you help?
Yes, please let us know the type of property, the size, and the location and I'll get a member of the team to contact you. [VISITOR GIVES REQUIREMENTS] Thanks. I can get a member of the team to contact you to discuss this. If I could take your name, ema...
I am looking for a valuer to value my property portfolio.
Yes, we can help you. Please confirm the size of your portfolio, location and type of property. A member of our team will then be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and telephone number, we'l...
Do you have an office in [LOCATION]?
NOTES TO OPERATOR - check to see if we have an office in the location on this page:https://www.argroup.co.uk/about-us/offices [IF YES] Yes - we do, you can find address and contact details here: https://www.argroup.co.uk/about-us/offices [IF NO] No -...
Do you provide advice on RAAC?
Our team can support with identifying and providing advice on RAAC. Please email us at surveying@argroup.co.uk.
I am interested in converting a commercial property to residential use
Please provide details of the existing property and location. I will get a member of our Planning team to make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll be in touch asap.
Are you taking on graduates, apprentices, interns or Work Experience placements at the moment?
Our HR team will be best placed to advise. You can contact our HR department directly via email here - hr@argroup.co.uk.
I need someone to survey the refurbishment works on my property.
Yes, we can help you. Please confirm the location, size, and type of property, and a member of our team will be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll be in touch asap.
I need help with current party walls on existing properties.
Yes, we can help you. Please confirm the location, size, and type of property, and a member of our team will be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll be in touch asap.
Do you advise on Education property/premises?
Please let us know what service you require and we will ask a member of the team to contact you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and telephone number, we'll be in touch asap.
I am looking to invest in commercial property, can you help?
Yes, please provide us with your precise requirements and we can help you find the right properties. [VISITOR GIVES REQUIREMENTS] Thanks. I can get a member of the team to contact you to discuss this. If I could take your name, email address, and teleph...
I have commercial property to sell, can you help?
Yes, please provide as much detail as possible of your property and one of our commercial agents will contact you. [VISITOR GIVES REQUIREMENTS] Thanks. I can get a member of the team to contact you to discuss this. If I could take your name, email addre...
I have a plot of land that I would like to sell for residential development.
We can help you. Let me know the location and size, and a member of our Planning Development team will make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll be in touch asap.
I am looking for a monitoring surveyor.
Yes, we can help you. Please confirm the location, size, and type of property, and a member of our team will be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll be in touch asap.
I need advice on my Business Rates (or Rateable Values).
Yes, we can help you. Please confirm the location, size and type of property, and a member of our team will be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and telephone number, we'll be in touch asap.
Can you help me develop our surgery?
Yes, we have a dedicated Healthcare team with experts in surgery development. Please let us know the location of your surgery, and a member of the team will make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email add...
I need a partnership valuation on my GP surgery.
We can help you. Please let us know the location of your surgery and a member of our dedicated Healthcare team will be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and telephone number, we'll be in tou...
How do I find out what rent reimbursement I am entitled to on my GP surgery?
We can help you. Please let us know the location of your surgery and a member of our dedicated Healthcare team will be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and telephone number, we'll be in tou...
Do you undertake enfranchisement valuations?
Yes, we do. Please provide us with details of your property/ies and a member of our Valuation team will make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and telephone number, we'll be in touch asap.
I am a private developer needing help with a new homes development.
We can help with land purchase, planning, development and sales. We have dedicated teams in Planning, Development and New Homes. Please let us know your requirements and a member of the team will be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks...
How do I make a formal complaint?
Aitchison Raffety has a formal complaints procedure to address any dissatisfaction, whether it involves our services, a member of staff, or any other issue. To request a copy of our procedure or to register a formal complaint, please contact us at compl...
I'm looking for a residential RICS surveyor to value a property in [LOCATION}, please can you help?
Yes, in Hertfordshire, we have a dedicated Residential team. Please confirm the location of a property, your name, email address and telephone number and a member of our team can contact you to discuss further. [VISITOR GIVES REQUIREMENTS] Thanks. We'...
Do you undertsake valuation surveys nationwide?
We do indeed. We have a network of offices around the country, who can provide local market knowledge to help advise on your valuation. You can find a full list of our offices and contact numbers here: https://www.argroup.co.uk/about-us/offices
Can you help me find office space to lease in St Albans/Hemel Hempstead/Berkhamsted/Watford/Rickmansworth/Hatfield/London?
Yes, what are your precise requirements?  We can help you find suitable premises. [VISITOR GIVES REQUIREMENTS] Thanks. I can get a member of the team to contact you to discuss this. If I could take your name, email address, and telephone number, we'llbe...
I am looking to lease industrial premises in St Albans/Hemel Hempstead/Berkhamsted/Watford/Rickmansworth/Hatfield/London.
We can help you find suitable premises. If I could take your name, email address, and telephone number, someone from the team will be in touch asap.
I am looking for a shop to rent (or to buy), can you help?
Yes, please provide us with your precise requirements and we can help you find suitable premises.  [VISITOR GIVES REQUIREMENTS] Thanks. I can get a member of the team to contact you to discuss this. If I could take your name, email address, and telephon...
How do I sell my office building?
Please provide us with as much detail as possible and one of our commercial agents will contact you. [VISITOR GIVES REQUIREMENTS] Thanks. I can get a member of the team to contact you to discuss this. If I could take your name, email address, and teleph...
How can I obtain planning permission for an extension to my current property?
Please provide details of the existing property, location, size, and what works you would like to carry out. I will get a member of our Planning team to make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address...
I need help with a current dilapidations claim.
We can help you. Please provide as much detail as possible and a member of our Building Surveying team will make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll be in touch asap.
Can you help me find suitable property to let (or to buy)?
Yes, please provide us with your precise requirements and we can help you find suitable premises. [VISITOR GIVES REQUIREMENTS] Thanks. I can get a member of the team to contact you to discuss this. If I could take your name, email address, and telephone...
I am looking to buy a site for development, can you help?
Yes, please let us know the size you are looking to acquire, the location, and for what purpose and I'll get a member of the team to contact you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll ...
I have a piece of land that I would like to sell.
We can help you. Let us know the location and size, and a member of our team will contact you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll be in touch asap.
Who sells land in Hertfordshire?
If you are looking to purchase a plot of land in Hertfordshire, please let us know what size you are looking for, in what area, and the use. A member of our Development team can then make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could...
I am looking for a commercial building surveyor.
Yes, we can help you. Please confirm the location, size and type of property, and a member of our team will be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll be in touch asap.
Do you advise on Healthcare property?
Please let us know what service you require and we will ask a member of the team to contact you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and telephone number, we'll be in touch asap.
I need advice on my surgery’s notional rent.
We can help you. Please let us know the location of your surgery and a member of our dedicated Healthcare team will be in touch with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and telephone number, we'll be in tou...
Do you undertake charity valuations?
Yes, we do. Please provide us with details of your property/ies and a member of our Valuation team will make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address, and telephone number, we'll be in touch asap. ...
Do you deal with country homes?
Yes, we have a dedicated Town Country department. Please let us know if you are looking to sell or buy a property and a member of our team will make contact with you. [VISITOR GIVES REQUIREMENTS] Thanks. If I could take your name, email address and tel...
Could you tell me if you have an office in [Location']?
[OPERATOR CHECKS OFFICE LIST HERE TO ANSWER YES/NO - https://www.argroup.co.uk/about-us/offices] We cover nationwide, and you can find a full list of our offices and phone numbers here: https://www.argroup.co.uk/about-us/offices [PAUSE 10 SECONDS] Alter...
I want to get a home buyers report done. Is this something you offer?
Yes, we can provide Homebuyer Reports including, RICS Home Surveys levels 2, and 3. [PAUSE 10 SECONDS] If you can please confirm the location of a property, your name, email address and telephone number and a member of our team can contact you to dis...
I am looking for advice on getting Planning Permission/Planning Applications or Planning Appeal
Yes we can help. If you can provide a few details I can get I can get a member of the team to contact you to discuss this. If I can take the location of the property please? [VISITOR GIVES REQUIREMENTS] Thank you. And if I could take your name, email a...