Booking FAQs
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I'm sorry about that. Please notify your site team who will send you out a link to reset your password to. Which site were you interested in booking? [VISITOR CONFIRMS SITE - GIVE THEM THE EMAIL ADDRESS VIA THE SITE FOLDER IN THE KB] [FOR EXAMPLE] Thank...
Yes you can! If you would like to pay in instalments throughout the year, you will need a UK based guarantor. For English sites, we offer 4 instalments for 44 week and 5 instalments for 51 week contracts. For Scottish sites, it's 9 instalments for 44 we...
For English sites, it’s 4 instalments for 44 week and 5 instalments for 51 week contracts. For Scottish sites, it's 9 instalments for 44 weeks and 10 instalments for 51 week contracts. [FOR SHORTER TENANCIES] You would be required to pay your rent in fu...
The minimum stay is 4 weeks, and all short term lets are subject to availability and must be paid in advance
Yes we do! You can book a virtual or in person viewing via our website here - https://abodusstudents.com/book-a-tour/
You are required to pay an advance rent at the time of booking. This is a payment of £150. This is refundable should you decide to cancel within the cooling off period (7 days) or later find your place has been withdrawn or you aren’t able to obtain a U...
Yes we do! You can book a virtual or in person viewing via our website here - https://abodusstudents.com/book-a-tour/
This secures your booking, so that you can take a little bit of time to complete your contract without worrying.
We will need a Name, current UK address, email address and a contact number. Once you have signed the contract your guarantor will be asked to accept the agreement and provide proof of ID and address. If they are not a UK national but reside in the UK t...
I'm sorry about that. This may be due to your card limit, bank security measures or input error. Please report to your site team or contact your bank directly.
If your booking times out please log back into the portal (https://abodusstudents.com/residents-portal/) which will allow you to select a new room which will then allow you to start the booking process again. Please ensure you fully complete your bookin...
We only allow you to book rooms online through our website. Please visit https://abodusstudents.com/book-now/ to make a booking.
Yes, you can book online for this coming September by visiting https://abodusstudents.com/book-now/. With viewings both in person and virtually, you can view our rooms and residences from wherever you may be. Please visit our book a viewing page here - ...
Bookings for 2025/2026 will open on Wednesday, 20th November 2024.
When booking directly with us, you choose which room to book into within each building, you can also see your flatmates preferences to see if you think they would be suitable flatmates for you. This gives you more control over who you will be living with.
The cooling-off period is 7 days from the day you make your booking.
A guarantor commits to ensuring that the terms of the tenancy agreement are complied with. Guarantors provide us with additional financial security in the event of a change in your circumstance. If you would like to pay in instalments throughout the yea...
Don’t worry if you do not have a guarantor, we do have other options available for you. Full payment contracts are available. This would mean your rental is payable upfront at the start of your tenancy and therefore no need for a guarantor. [PAUSE 10 SE...
Yes, of course! You can book a virtual or in person viewing via our website here - https://abodusstudents.com/book-a-tour/
We'll need your personal details and the name, address contact details of your guarantor (if paying in instalments). If you're not paying in instalments, you'll need to be ready to pay your advanced rent.
Contents insurance is included within your tenancy and further details of the policy and what is included can be found within your student handbook. [PAUSE 10 SECONDS] You can increase your cover for additional items/elements or value by contacting http...
If you’re running late, don’t worry. Simply contact the property team as soon as possible, and they’ll make arrangements to accommodate your arrival.
To ensure the safety and comfort of everyone, the following items and activities are strictly prohibited:Illegal Drugs: Any young adult found in possession of drugs will be reported to the police and their university.Smoking or Vaping Indoors: Smoking, ...
Circumstances change, we understand that. A guarantor provides assurance to us as your landlords, that there is someone on hand who understands and accepts the responsibility of rent, should you be unable to pay.
Other than online via the residents portal, payments can also be made via bank transfer.
This is at the discretion of the site team. If you let me know which site you are interested, I can give you their details so you can contact them directly. [VISITOR CONFIRMS SITE] Thanks. The contact details are [PHONE] / [EMAIL].
If you’re planning on living with your friends, you’re in luck! You can all book together via our self selection process so you will be guaranteed the same flat together.
It may be possible to change your room after you have moved in depending on availability. We suggest you get in touch with your accommodation team on site, over the phone or through email. Please note to be able to complete a room move, your rent accoun...
Anyone over the age of 18, who is a UK resident, can be your guarantor.