Find answers in our Knowledge Base
Operator notes
Qualifying questions
What do I do if I have symptoms after I start my HRT?
Does my medical insurance cover the cost of the consultation?
Is the dosage of the lozenge the same as is written on the packet?
Do you recommend Mammograms?
Script steps
What number will the discovery call come from?
Do you have any reviews I can read?
Do you offer a free consultation?
When will the results be available?
It's been over a year since my last consultation, can I book a review?
What is the difference between regulated BHRT (rBHRT) also referred to as body identical HRT and compounded BHRT (cBHRT)?
How much are your courses?
What about prescriptions over the Christmas period?
What are the side effects of HRT and BHRT?
Other responses
Can I have a face to face appointment with the doctor?
Do I need a GP referral?
Where are you based?
How long are consultations?
Can you do video consultations?
Where can I register for the Menopause Café?
Why should a woman take HRT?
How can I discuss symptoms and possible side effects of medication with the doctor in between my consultations?
[IF THE VISITOR IS A MAN LOOKING FOR HORMONE TREATMENT]
How long does it take for me to see results?
How can I get a copy of my results?
Cancellation policy
I’m interested in Naturotherapy.
How do I book an appointment?
How will my ID be checked?
How can I contact the clinic?
I’m interested in…
What is a Pelvic Ultrasound?
Is there a charge for prescriptions?
If I have recent blood test results, do I still need another blood test?
How much are your fees?
Why do I need a blood test?
What happens if my GP offers a different treatment plan or advice to my OMC doctor?
Are you regulated?
Can I park at your offices?
Are all your doctors and nurses women/female?
What is Naturotherapy?
At what stage in my cycle should I have a blood test?
I need help with…
If I have been seeing a Doctor, can I book with a Nurse?
How much does it cost?
What are your office hours?
How much does BHRT cost?
Will you save my ID?
What is a Dexa Scan?
How much is Naturotherapy?
How do I prepare for my appointment?
How are blood tests arranged?
What blood tests do I need?
Where can I register for the Menopause in the Workplace programme?
Do you have any case studies I can read?
How long is a prescription valid for?
Where do you operate?
I have a medical emergency.
Do you have any resources or articles I can read?
What do I need before my appointment?