Find answers in our Knowledge Base
Operator notes
Are all your doctors and nurses women/female?
Qualifying questions
How are blood tests arranged?
Do you offer a free consultation?
When will the results be available?
It's been over a year since my last consultation, can I book a review?
What is the difference between regulated BHRT (rBHRT) also referred to as body identical HRT and compounded BHRT (cBHRT)?
What about prescriptions over the Christmas period?
Other responses
Can I have a face to face appointment with the doctor?
Do I need a GP referral?
Where are you based?
How long are consultations?
Where can I register for the Menopause Café?
Does my medical insurance cover the cost of the consultation?
[IF THE VISITOR IS A MAN LOOKING FOR HORMONE TREATMENT]
I’m interested in Naturotherapy.
I’m interested in…
Is there a charge for prescriptions?
If I have recent blood test results, do I still need another blood test?
Why do I need a blood test?
Are you regulated?
Can I park at your offices?
At what stage in my cycle should I have a blood test?
I need help with…
How much does BHRT cost?
What is a Dexa Scan?
How do I prepare for my appointment?
What blood tests do I need?
How long is a prescription valid for?
I have a medical emergency.
Do you have any reviews I can read?
What do I do if I have symptoms after I start my HRT?
What are the side effects of HRT and BHRT?
Can you do video consultations?
Why should a woman take HRT?
How can I discuss symptoms and possible side effects of medication with the doctor in between my consultations?
Is the dosage of the lozenge the same as is written on the packet?
How long does it take for me to see results?
How can I get a copy of my results?
Cancellation policy
How do I book an appointment?
How will my ID be checked?
How can I contact the clinic?
What is a Pelvic Ultrasound?
Do you recommend Mammograms?
Script steps
How much are your fees?
What happens if my GP offers a different treatment plan or advice to my OMC doctor?
What is Naturotherapy?
If I have been seeing a Doctor, can I book with a Nurse?
How much does it cost?
What are your office hours?
Will you save my ID?
What number will the discovery call come from?
How much is Naturotherapy?
Where can I register for the Menopause in the Workplace programme?
Do you have any case studies I can read?
Where do you operate?
Do you have any resources or articles I can read?
What do I need before my appointment?
How much are your courses?