[VISITOR STARTS CHAT]
Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?
[VISITOR STATES REQUIREMENT]
OK. Can I take your name, email address and telephone number so I can get a member of the team to contact you?
[VISITOR GIVES NAME & CONTACT DETAILS- MAKE SURE WE GET A NUMBER AND EMAIL ADDRESS]
Thanks for giving me all that information, [VISITOR FIRST NAME]. We’ll be in touch asap.
[VISITOR SAYS THANKS/CONFIRMS]
You’re welcome. Thanks for visiting!
Services offered:
- Telephone answering services
- Outsourced switchboard services
- Virtual reception
- E-receptionist services
- New business services
- Diary management
- Out-bound calls (not marketing or cold calls)
- Over the phone Order taking
- Overflow call answering service