Operator notes
Your Office & PA started its telephone answering service in 2007.
Telephone answering and virtual reception services are the key services the business offers.
They do not do any marketing or cold calls. 

Our role is to:
  1. Understand the requirements of the visitor
  2. Getting contact details is the priority to enable follow up.
  3. Answer any questions about Your Office & PA. If unsure advise someone will call or email them back.
  4. Take details and raise as a lead