General FAQs
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The first 14 days are free so you can test the service and discover which option is most suited to your business. Following the trial we have options starting from £32.50 a month and £1.20 a call. [PAUSE 10 SECONDS] The best option for your business ...
Our office hours are:08:30-19:00 Monday to Friday09:00-14:00 on Saturday.
We offer a 14 day free trial for all new customers. During the trial you can fully test the service and see how it works for you. There are no set up costs or upfront payments, the trial is completely free and simple to set up. [PAUSE 10 SECONDS] You ...
The company is based in Runcorn, Cheshire. All our team are UK based
OK. Could I take your name, email address and telephone number so I can get a member of the team to discuss this with you?
Our opening hours are 08:30-19:00 Monday to Friday and then 09:00-14:00 on Saturday. If your calls are still diverted to our office out of hours then your callers will be greeted with your own personalised voicemail box where they can leave a message. [...
We support businesses by working as their reception team. [PAUSE 10 SECONDS] We answer calls, deal with enquiries, transfer calls, take messages, complete over the phone appointments and payments. [PAUSE 10 SECONDS] You simply divert your calls to o...
You won’t have a dedicated team (unless we manage your diary/payments over the phone), however, we’re a small owner managed business, not a large call centre, so the receptionists will quickly get to know you and your company and our telephone systems w...
Telephone Answering Services: Yes. We work with a number of companies that aren’t based in the UK who require a UK telephone number and call handling to their UK customers.
The best thing to do is send your CV to us via email here - recruitment@yourofficeandpa.co.uk
We aim to return all calls within 30 minutes (if the chat is between 08.30-17.30 Monday to Friday). Outside of these hours we’ll return your call next working day. [PAUSE 10 SECONDS] In the meantime if you request our price information pack online you...
Yes we do. This is a pre-pay account for our telephone answering services that works in the same way that a PAYG mobile would work. You simply “top up “ your account with credit and every time we answer a call and send a message to you your credit decre...
No we don’t! All our services come with a rolling 30 day contract so you’re not locked in on a long term commitment. You can choose a Pay-As-You-Go model if you're looking for a simple no-frills message taking service.
At the heart of our business is our exceptional telephone answering and virtual reception services. A service where we GUARANTEE the level and quality of the high standard of service we offer. [PAUSE 10 SECONDS] This includes:Telephone answering service...
Our telephone answering team will get to know you and your callers every time we take a call. And as part of our set up process you’ll provide the team with information about your company, Our system will present the receptionist with this information e...
Set up for Telephone Answering and Chat is really quick and easy.In most cases telephone answering accounts can be set up within the day.
You can see our fantastic testimonials here -https://www.yourofficeandpa.co.uk/testimonials/
Yes we do. We have a small admin team who can complete work for you.Admin work is charged on an hourly basis.