General FAQs
9
What bookkeeping software do you use?
We prefer cloud based bookkeeping packages and most of our clients use Kashflow or Xero.
Do you do personal tax returns?
Yes, but if very complex (Trust accounts, lots of foreign tax etc) we would suggest a personal tax specialist as we are specialists in owner managed Limited companies and the personal tax of the Directors.
How much do you charge?
Every new client gets a fixed fee quote based on the services they need so they know how much it will cost before they decide to go ahead. If I could take your name, email address and telephone number, someone from the team will be in touch asap to disc...
How do you work?
There will be a Director responsible for your account and they will be your primary contact for everything. We don’t employ juniors so you will deal 100% with someone of at least 20 years experience and will not be passed around lots of departments.
Do you do bookkeeping?
We don’t tend to do much bookkeeping ourselves. We will either show the clients team how to use bookkeeping software or introduce them to a trusted bookkeeper.
What are your response times?
We aim to respond to e-mail queries within 24 hours.
Do you do payroll?
We don’t offer payroll as a stand alone service but for clients that we provide accounts and tax we will also provide a monthly payroll (we don’t do weekly payroll).
How long do you take to file accounts, corporation tax returns etc.
We aim to file Limited company accounts and corporation tax returns within 2 months of the year end (deadline is 9 months) providing the information is available e.g. 31 March 2024 year end filed before 31 May 2024.
How do we pay monthly or annually?
Clients normally pay by monthly standing order throughout the year or by agreement can pay on completion of the work at the end of the year (all based on the fixed fee agreed up front). [PAUSE 10 SECONDS] If I could take your name, email address and tel...