General FAQs
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Yes, we host your website as part of our maintenance service so there’s no extra cost. We use WP Engine as our hosting partner.
We only work with businesses and individuals in the UK.
Our data centres are located in London, UK and are delivered through our hosting partner, WP Engine.
We only offer WordPress maintenance. It’s our sole focus, however we do partner with agencies for other services like SEO (https://www.wpmaintain.co.uk/seo/) and PPC (https://www.wpmaintain.co.uk/ppc/). [PAUSE 10 SECONDS] Other services we recommend -h...
WordPress is the most popular CMS on the market and our expertise revolves around the WordPress platform. We also love it because it’s open-source and this allows us to help our clients customise and scale their websites as their business grows. Plus, i...
Yes! We host and maintain WordPress websites for 300+ companies around the UK.
Unfortunately, we can’t. We specialise in WordPress websites only as this is our team’s expertise.
Unfortunately, we can’t. In order to deliver our service fully (which includes daily backups, 24/7 security scanning, one-click staging sites, plugin and WordPress updates and more) we have to host the website on our server.
We use WP Engine’s powerful WordPress-only servers within their London data centre and Flywheel. We are authorised Agency Partners of both providers.
We charge £79 + VAT per month for brochure/static/simple websites. We charge £99 + VAT per month for e-commerce/membership/complex websites. You can see more information about our pricing athttps://www.wpmaintain.co.uk/pricing
Not for single sites, but if you have more than 5 websites to host and manage we can offer a reduced rate.
Yes, I can book you in for a callback at a time that suits. Can you confirm that you're a new client? [USE CALENDLY SCRIPT KB ARTICLE]
Yes, this is an option for agencies. See our Agency Partner Program - https://www.wpmaintain.co.uk/agency-partner-program/
Yes, we work with many agencies around the UK in this way. We love working with other agencies to help you manage and maintain your client’s websites. See our Agency Partner Program - https://www.wpmaintain.co.uk/agency-partner-program/
We are officially based in London, but with remote team members all around the world.
Our team is based in the UK, across Europe and also further afield. We are a remote business with team international team members.
We are a remote business, with no central office so unfortunately we cannot arrange meetings. However, we’d be happy to speak on the phone or Zoom if you prefer.
We’ve been in business since 2007 as a web development agency, and since 2014 offering WordPress maintenance as a standalone service.
We don't hire in the traditional way, but you can email info@wpmaintain.co.ukletting us know how you can help us and what value you could add to our service. If there's an opportunity to bring you onto the team, we can then chat further!
Yes, we do! We update plugins if and when they are safe to do so on an update cycle of 4-6 weeks.
We protect your website for you using Sucuri technology which is integrated into our server to prevent your website from being hacked, but if your website does ever get infected with malicious files we will clean up those files for you as part of the se...
Either on our Services page (wpmaintain.co.uk/services) or our Scope of Services - https://www.wpmaintain.co.uk/scope-of-services/
Yes, one for customers -https://www.wpmaintain.co.uk/customer-referral-program/.And one for agencies -https://www.wpmaintain.co.uk/agency-partner-program/
It’s simple - the “WP” stands for WordPress and the “maintain” is what we do - WordPress maintenance! You can see our full scope of services here - https://www.wpmaintain.co.uk/scope-of-services/
It depends what the hack is. Best to speak with us first to determine the extent of the hacked site. I can book you in for a call now if you'd like? [IF YES - USE CALENDLY SCRIPT KB ARTICLE]
Suraj Sodha started WPMaintain in 2014. You can connect with him on LinkedIn here -https://www.linkedin.com/in/surajsodha/
We run a daily backup of your files and database, and keep a 30-day rolling backup so we can restore your website to any point in the last 30-days.
Yes, we do! We update WordPress core straight away if it’s a critical security update or after a few weeks if it’s not a critical update.
Yes, I can book you in for a callback at a time that suits. [USE CALENDLY SCRIPT KB ARTICLE]
If you have more than 5 websites to host and manage we can offer a reduced rate.