What if my plans change (e.g. I need to adjust my move-in date)?

No problem – if you’ve already booked a unit but need to change your move-in date, simply let us know. We’ll adjust your booking free of charge to fit your new schedule.


[IF THEY ASK FOR A CHANGE TO BE MADE]


OK, no problem. Can you confirm if you've already made a booking, and if so, which store?


[VISITOR CONFIRMS IF BOOKED AND STORE]


Thanks. If I could take your name and best contact number, someone from the team will be in touch to arrange this for you.


[VISITOR CONFIRMS NAME AND NUMBER]


Thanks [VISITOR FIRST NAME]. Thanks, we'll be in touch asap!