Storage needs can change, and we make it easy to adapt. If you need a larger or smaller unit, just let us know – you can switch to a new storage room size without any transfer fee. We’ll help arrange a smooth move to the right-sized unit.

[IF THEY ASK FOR A CHANGE TO BE MADE]

OK, no problem. If I could take your name and the store you use, someone from the team will be in touch to arrange this for you.

[VISITOR CONFIRMS NAME AND STORE]

Thanks [VISITOR FIRST NAME]. What's the best number to call you on to confirm this?

[VISITOR CONFIRMS NUMBER]

Thanks, we'll be in touch asap!