General FAQs
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Do you offer Support Packages / What support packages do you have to offer?
Yes we do. Our Support and Maintenance Packages start off from £300 per month upwards. We also offer Support and Development packages which start from £600 per month
How many people are in your Digital Marketing Team
We have 3 within this team. They are made up of Digital Marketing and Social Media Specialists.
Can you help me with a new website?
Yes we can! Could I take your name, email address and telephone number, and a member of the team will be in touch asap.
Can you help me with Digital Marketing?
Yes we can! We offer a range of services, did you have anything particular in mind? We offer a range of services within digital marketing:Paid Social Media Organic Social MediaDM Monthly retainerPPCPaid Social Media Ads
How long does a new website take to build?
Anything from 8 weeks to 6 months, depending on how complex your requirements are.
Can you build a site for under £X?
Our website builds usually start from around £5,000, unless very particular circumstances, like a microsite for a marketing campaign.
How do I go about talking to someone about your services
You can either email us on info@urbanelement.comand someone will get back to you within 24 hours. Likewise, you can call us on 01993 776999
Can you help me with paid social media?
Yes we can help with paid social media. We’ve run Facebook, LinkedIn, Twitter and Instagram paid campaigns.
Do you do Paid Social Media Ads?
Yes we do. We offer Facebook, Linkedin, Instagram, Twitter and recently TikTok. We have been doing this since 2013 with 18 years of experience. The cost of this starts from £3,000 + vat.
Can you help me with SEO?
Yes we can! Could I take your name, email address and telephone number, and a member of the team will be in touch asap.
Do you host websites that you haven’t built?
Yes we can but only if it is part of a digital marketing or website build!Could I take your name, email address and telephone number, and a member of the team will be in touch asap.
Do you support Mailboxes
Unfortunately, we do not.
Do you do Social Media Audits?
Yes, we do! Our social media audits delve underneath the surface of your presence on social media channels, enabling you to zero in on the opportunities you might be missing and ensuring you get the biggest bang for your buck. A comprehensive social med...
Do you do Social Media Management?
Yes, we do! At Urban Element, we take the guesswork out of social media marketing, acting as your in-house team to create comprehensive content schedules based on your business goals and then implementing a tailored social media strategy with seamless p...
How many people are in your team
We have 9 team members at Urban Element.
Can we transfer our hosting and domains to you guys?
Yes you can. We host our websites with a company called GetSupport IT. Our domains are stored in our Fasthosts account.
I need some updates made on my current website, can you do this?
Yes we can. If we do not host your website, then we would need access to the back end of your website. Our prices start from £95 + vat. Just to let you know we offer Support and Maintenance as well as Support and Development Packages.
Do you do PPC? Pay Per Click?
Yes we do. The set up fee for this would start from £600 + vat. The Management fee would then be from £300 + vat per month. In addition to this, you would then have your Google Ad / PPC budget. [PAUSE 10 SECONDS] What we would say is that it depends on ...
Do you do Google Ads?
Yes we do. The set up fee for this would start from £600 + vat. The Management fee would then be from £300+vat per month. In addition to this, you would then have your Google Ad / PPC budget. [PAUSE 10 SECONDS] What we would say is that it depends on yo...