Script
3
Urban Element is a Digital Marketing Website Design Agency based in Witney, near Oxford. Our role is to:Understand the requirements of the visitorAnswer any questions about Urban ElementTake details and raise as a lead
[VISITOR STARTS CHAT] Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today? [VISITOR STATES REQUIREMENT] OK. So I can get a member of the team to contact you, could I take your name, email address and telephone number? [VISITOR GIVES...
[VISITOR WANTS A SERVICE NOT PROVIDED] The service you require is not something we offer. If you have any further questions feel free to give us a call on 01993 776999. [VISITOR TRYING TO SELL TO US] I'm not able to help you via live chat. You're welcom...