General FAQs

What does Trustist do?

We can help your business get stars on Google Search whether your website is based in the UK or internationally. Trustist can aggregate reviews from anywhere and use them to get you stars in Google search results.

Can I customise the Trustist badge?

We have many different modifiers available to customise how the widget appears on your website.

Where can I get my invoices?

We email your invoice each month, but if you need any past invoices please let me know which ones and we’ll have them emailed to you.

Can you tell me about [Trustist CLIENT NAME’S] products/services?

We provide the review platform for [Trustist CLIENT NAME], so to find out more about them you would need to visit their website or contact them directly.

Can you import reviews from other platforms into Trustist?

Yes, you are able to do this.

I’m looking for a job at Trustist.

Thank you for your interest. You're more than welcome to email us your CV and covering letter, our address is info@Trustist.com and one of my colleagues will be in touch if we have any vacancies available.

How do I manage my account?

You can manage your account by logging into your own personal dashboard, where you can monitor your entire reputation in one place.

How do I add the Trustist badge to my website?

When you sign up, we will provide you with some simple code that can be easily added to your website in order to display the Trustist widget.

How does it work?

We aggregate your reviews from wherever they exist and bring them into one account for you. We then provide you with some simple code for your website, which displays a widget on the page showing your overall reviews. This widget then adds Structured Da...

Do you offer any sort of set-up or on-boarding?

When you sign up, we will also arrange an onboarding call with you. During the call you will be shown how to use your account in order to see the best results.

Visitor has a complaint against a client of Trustist

We provide the review platform for [CLIENT NAME] and all the reviews they have are legitimate. We don't rate or review them ourselves. To complain about this company you would need to contact them directly.

[The following companies/brands are part of Timpson Group who are clients:]

TimpsonTimpson LocksmithsSnappy SnapsMax SpielmannJeeves of BelgraviaJohnsons the CleanersTimpson BarbersColumbine Cleaners [If any of the branches contact us, say the following] You will need to contact the web support team on 0161 946 6190 or by email...

Do you offer a free trial?

We do not offer a free trial, however we do operate on monthly rolling contracts which means you are free to walk away at any time.

How much does Trustist cost?

You can see our pricing packages here -https://trustist.com/fees/