General FAQs
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I need assistance with…
OK, we can assist you with this. So I can get a member of the team to contact you with a fixed fee quote, could I take your name, email address and telephone number? [VISITOR GIVES DETAILS] Thanks [VISITOR FIRST NAME]. Could you also confirm the locatio...
I need help setting up a business.
We only assist with the buying and selling of existing businesses. We can’t help you set up a new business.
I need help getting out of a commercial lease.
OK, we may be able to help you with this. If I could take your name, email address and telephone number, someone from the team will be in touch asap.
Can you certify documents?
Yes, but only if you can come to our offices in Exeter. The address is 4 Providence Court, Pynes Hill,Exeter, Devon EX2 5JL.
I’m looking for a job, do you have any opportunities?
[MAKE SURE THEY MEAN A JOB WITH TRUELEGAL, NOT A JOB ANYWHERE ELSE, OR IN A CARE HOME]You can find career opportunities here -https://truelegal.co.uk/jobs/ [IF LOOKING FOR A JOB ELSEWHERE] We’re a law firm that assists with the buying and selling of bus...
Where do you operate?
We work with business buyers sellers across England and Wales.
Are you regulated?
Yes, we’re Authorised and Regulated by the Solicitors Regulation Authority.
Can you do video consultations?
Yes, we can do a consultation via video if you prefer.
What are your office hours?
We’re open from 8.30am to 5pm Monday to Friday.
Where are you based?
Our main office is based in Exeter.
Do you offer a free consultation?
Yes we do. If I could take your name, email address and telephone number, someone from the team will be in touch asap to discuss your requirements. [VISITOR GIVES DETAILS] Thanks [VISITOR FIRST NAME]. Could you also confirm the location of the business?
[If someone asks for something we don't do]
We assist with the buying and selling of businesses. We can’t help you with [VISITOR REQUIREMENT].
Can you value a business?
We're a law firm that specialises in buying and selling businesses, and we're not qualified to value businesses. We may be able to refer you to someone who can. If I could take your name, email address and telephone number, someone from the team will be...
Can you help with extending a commercial lease?
We may be able to help you with this. If I could take your name, email address and telephone number, someone from the team will be in touch asap.
Can I read your reviews?
Yes, you can read a number of our client reviews here -https://truelegal.co.uk/about-us/client-satisfaction/
How long does the buying/selling process take?
This depends on the complexity of the sale/purchase of the business. I can get a member of the team to contact you to discuss this with. If I could take your name, email address and telephone number, we’ll be in touch asap. [VISITOR GIVES DETAILS] Thank...
Do you help with residential leases?
No, we only work with commercial leases.
Do you offer free advice?
Yes, we’d be happy to discuss your requirements during a free initial consultation. [IF REQUIREMENTSNOTALREADY STATED] Could you tell me more about your requirements? [VISITOR RESPONDS] Thanks. If I could take your name, email address and telephone numb...
How much are your fees?
We offer fixed fees so you don’t have to worry about spiralling legal costs. To give you a quote, a member of the team will need to discuss your requirements. If I could take your name, email address and telephone number, we’ll be in touch asap. [VISITO...