General FAQs
17
Yes, we offer a free initial discovery call to all new clients. Would you like me to arrange this for you? [IF YES - GO TO SCRIPT STEPS KB ARTICLE]
Charities/Charity accountancy Sorry, we don’t provide this service, but we can refer you to one of our trusted partners. If I could take your name, email address and telephone number, someone from the team will be in touch asap.
We don’t, but if necessary we can migrate you onto Xero or Quickbooks. We can discuss this further during a discovery call. Would you like me to arrange this now? [IF YES - GO TO SCRIPT STEPS KB ARTICLE]
We are regulated by The Institute of Chartered Accountants. You can find out more here -https://find.icaew.com/firms/winchester/troy-accounting-ltd/Z1lc13a
Yes, our discovery calls can be done via Zoom. Future consultations can be done by Zoom or Teams.
Our fees are based on your business requirements, so in order to give you a quote we need to discuss this. We offer a free initial discovery call to all new clients. Would you like me to arrange this for you? [IF YES - GO TO SCRIPT STEPS KB ARTICLE]
We operate from 9am to 5.30pm Monday to Friday.
We are based in Winchester and Southampton, Hampshire.
We can’t give advice to anyone without any engagement letter in place, however we can contact you initially if you are looking for help with your accounting for the new business. [IF THEY WANT TO BE CONTACTED] OK. If I could take your name, email addres...
CIS (subcontractors)Inheritance Tax Sorry, we don’t provide this service. [VISITOR ASKS IF YOU CAN RECOMMEND ANYONE] No, sorry. We don’t have anyone in our trusted network that can assist with this.
[CHECK IF IT'S BEFORE OR AFTER THE 30TH NOVEMBER 2023] Is this for the tax return due by 31st January 2024? [IF YES] OK, are you an existing client? [IF YES] OK, can you confirm your name and email address and someone from the team will be in touch to d...
We have a number of client testimonials on our website that you can read here -https://www.troyaccounting.co.uk/testimonials/
You can find out more about careers with us here -https://www.troyaccounting.co.uk/careers/. There is a link here where you can sign-up for job alerts. The only way to apply is via our website.
We have a number of resources on our blog here -https://www.troyaccounting.co.uk/latest-news/ [PAUSE 10 SECONDS] If you’d like further advice I can arrange a discovery call for you at a time that suits you. Would you be interested in that? [IF YES - GO ...
We help businesses and self-employed people across England.
Accountancy services (Bookkeeping, VAT and Payroll)Outsourced Finance DirectorPart-time Finance DirectorStrategic PlanningBusiness DevelopmentBusiness Growth OK. We offer a free initial discovery call so we can learn more about your business and underst...
We work with Xero and Quickbooks. If you’re using something else, we can help you migrate across.