General FAQs
10
Are your products safe?
Yes! Our products are all safe to use and all non-toxic.
Where do you deliver?
We can ship worldwide.
How much is delivery?
This has to be calculated per order, so I can get a member of the team to contact you to discuss your order and give you a price. If I could take your name, email address and telephone number, we'll be in touch asap.
Where are you based?
We’re based in Devon, UK.
What are your products made of?
The products our website shows are produced using recycled materials such as plastic bottles and other mixed recyclable items. The base material is made into furniture, play equipment and landscape items.
I’m interested in trade prices.
OK, I can get a member of the team to call you with trade pricing information. If I could take your name, email address and telephone number, we’ll be in touch asap.
How long is delivery?
Shipping times are currently 2 to 6 weeks. We can give you a more precise time over the phone when you order. [PAUSE 10 SECONDS] If I could take your name, email address and telephone number, someone from the team will be in touch asap to discuss your r...
Does delivery require good access?
Many of our products are delivered by large vehicles – if access to your property is restricted, please let us know when you order.
What is your returns policy?
You can read our returns policy here -https://www.theplasticcompany.co.uk/delivery-returns/
How much does X product cost?
I can get a member of the team to call you with pricing information. If I could take your name, email address and telephone number, we’ll be in touch asap.