General FAQs
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You can see our terms and conditions and cancellation policy here -https://thebucketlistcompany.co.uk/termsandconditions/
We run training weekends prior to your adventure that you have the option to book onto. The dates for upcoming training weekends can be found here -https://thebucketlistcompany.co.uk/destinations/training-weekends/. [PAUSE 10 SECONDS] If you don’t wish ...
Your monthly instalments will be collected from the card used to make your original purchase on a 30 day rolling payment plan. You can choose how many months you wish to spread the cost over at the point of purchase [PAUSE 10 SECONDS] If at any time you...
We’re an award winning adventure holiday company with years of experience. You can find 7 reasons to book with us here -https://thebucketlistcompany.co.uk/why-choose-us/ [PAUSE 10 SECONDS] If you’d like specific advice on a particular adventure, I can b...
We aim to take a maximum of 16 people on each trip, however if we have a lot of interest in a certain adventure we may take 2 groups on the same adventure or put on an extra trip at another date in the year. [PAUSE 10 SECONDS] Most of our trips have bet...
We don’t recommend our mountaineering and trekking trips for most families but in response to the growing interest in adventure travel for families of all ages we have launched new Family Trailblazer trips. You can find out more here -https://thebucketl...
The only things that are not covered within the price are: Personal Spending Money, Insurance, Visa and Tips. If you have chosen the land only package then flights are also not included.
Your flights are not included in the ‘Trip Base Costs’. We offer both a land only package and fully inclusive packages, as well as many additional excursions. [PAUSE 10 SECONDS] Once you have selected your trip dates you will be able to add flights, sin...
We use specialist Insurance Brokers, Campbell Irvine Direct for all of our insurance policies no matter what trip we are on. We know their policy includes everything we require in an insurance policy for all of our trips. [PAUSE 10 SECONDS] You can easi...
If you would like to make a complaint, please email letsgo@thebucketlistcompany.co.ukin the first instance. You will receive a response from us within 48 hours. If your complaint is not answered to your satisfaction please email again and put it for the...
With restrictions for countries constantly changing, the best course of action is to head to the foreign travel advice website, click here to find the most up-to-date restrictions for your trip:https://www.gov.uk/foreign-travel-advice
One of the first pieces of information we will ask you to provide us when you fill in your booking form is a dietary requirements disclosure. We will do our utmost to ensure that any dietary requirement is catered to during your trip, contacting airline...