Graphic design
23
How do I stop or pause my subscription?
It's simple! To stop or pause, reach out to our support team. We require a 7-day notice to process the changes. [PAUSE 10 SECONDS] To contact support, either login to the customer portal here - https://studiovine.co.uk/login - or send us a message via W...
I run an agency. How can Studiovine benefit my clients?
For agencies, Studiovine functions like an expanded team. We cater to diverse design needs for your clients, ensuring consistent quality without the overheads of numerous in-house designers.
How much do you charge for unlinited graphic design?
Our unlimited graphic design service starts at just £495 per month for our Essential package. If you need more with faster turnaround times, we also have Pro and Elite packages. You can find out more about these and pricing here - https://studiovine.co....
How do I communicate with my designer?
Our custom portal facilitates this. Here, you can give real-time feedback, pose questions, and guide your designer throughout the project.
Can you design and build a website for me?
Absolutely! Alongside our expertise in graphic design, we also specialise in WordPress web design. Our skilled team can guide you from the initial concept phase all the way to building and launching the site. [PAUSE 10 SECONDS] If you're interested in a...
Is there a limit to the number of designs I can request at once?
You can submit as many requests as you like. We queue them and address each sequentially to maintain quality. If you need tasks prioritised, just let us know.
What does unlimited graphic design mean?
It means you can submit countless design requests. We'll queue them and address each one, always ensuring quality.
How long is the contract?
You'll be pleased to hear that there is no contract! You can cancel at anytime. [PAUSE 10 SECONDS] The best way to get started is to book in a demo. Would you like me to arrange this now? [IF YES, CONTINUE VIA SCRIPT STEPS, POINT 2a]
What sets Studiovine apart from other graphic design services?
Studiovine stands out for its authentic UK roots, based right in the heart of Bristol. Our location isn't just an address; it represents a promise of quality, local understanding, and direct accountability. Being UK-based ensures that we're attuned to t...
How long does it take to get set up?
Once you complete the sign-up, we typically get you paired with a designer and ready to start within 24 hours.
Are all your designers UK based?
Yes they are. They all work from our office in Bristol.
Is it really unlimited?
Absolutely! "Unlimited graphic design" is not just a catchphrase. For a flat fee starting at £495, gain access to a dedicated designer, ready every business day to fulfill your design needs. Say goodbye to hourly rate worries and hello to endless creati...
Can I cancel any time?
You'll be pleased to hear that there is no contract! So yes, you can cancel at anytime. [PAUSE 10 SECONDS] The best way to get started is to book in a demo. Would you like me to arrange this now? [IF YES, CONTINUE VIA SCRIPT STEPS, POINT 2a]
I'm a freelancer. Is Studiovine right for me?
Absolutely! Freelancers often consider Studiovine as their dependable design extension. Instead of hiring full-time designers, you can utilise our services, allowing you to concentrate on your main activities while we manage the design side.
What do you mean by 'turnaround time'?
'Turnaround time' denotes the duration we take to deliver a completed design. The time varies based on the package, with the Elite offering being our most swift.
Will I own the rights to the designs?
Yes, without a doubt. Once a design is delivered, you hold all its rights.
I run multiple businesses. Can I use one Studiovine account for all?
Certainly! We support multiple brands under a single account. This flexibility means you can manage design needs for various businesses without juggling multiple accounts.
How do I renew my subscription?
Your subscription automatically renews each month. However, if you've paused or stopped it, you can reach out to our team to reactivate. You can do this by either logging in to the customer portal here - https://studiovine.co.uk/login or send us a messa...
What happens if I’m not satisfied with a design?
Your satisfaction is our top priority. If you're not happy, we offer unlimited revisions. Just let us know what you'd like adjusted, and we'll get it right.
Can you handle urgent design requests?
While we always strive for timely deliveries, for those pressing needs, you can indicate the urgency, and we'll do our best to expedite the process.
Are there any hidden charges?
We value transparency. The price you see is what you pay. Only certain services, such as printing, might carry additional costs.
How does the subscription and contract setup work?
All our plans are on a rolling monthly basis. If you need to make changes, just give us 7 days' notice. No long-term commitments, just a straightforward monthly setup.
What's included in the packages?
All our packages have the following as standard:Customer portal so you can send us projects and see updates and revisionsUnlimited design requestsUnlimited revision requestsUK designers [PAUSE 10 SECONDS] The types of design and the turnaround time vary...