General FAQs
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When will you get in touch?
[IF IT’S IN WORKING HOURS THEN WE WILL MAKE CONTACT SAME DAY] Someone will respond today. [ANYTHING AFTER 5PM WILL BE ANSWERED THE NEXT DAY] Someone will get back to you tomorrow.
Do you have a  waste carrier licence?
We hold all relevant licences including a waste carriers licence which can be viewed on request to info@shredonsite.co.uk.
Do I need to remove paper from lever arch folders etc?
As well as being a secure service with everything destroyed in accordance with BS EN 15713:2009 we also try to offer as convenient a service as possible, therefore we don’t ask that you remove paper clips, staples, folders or inserts.
What areas do you cover?
We cover the majority of the UK with our fleet of mobile shredding trucks.
Do you offer a regular service?
We offer a comprehensive range of regular service packages with varying frequencies all across the UK. [PAUSE 10 SECONDS] If I could take your name, email address and telephone number, someone from the team will contact you for a quote.
Why should I shred?
There are various reasons why people use our shredding services, these range from the desire to see their material destroyed in a secure manner. It may also be that your industry has a legal obligation. [PAUSE 10 SECONDS] If I could take your name, emai...
How much do you charge?
Charges depend on the amount of material you have to shred, However mobile on-site shredding can be carried out for as little as £48.25 for a regular service or £96.00 for a one off visit. For a quote based on your amount of materials, a member of our t...
What can you shred?
The majority of what we shred would be paper documents, however we have the ability to shred computer hard drives and other forms of media. [PAUSE 10 SECONDS] If I could take your name, email address and telephone number, someone from the team will cont...
What is the lead time to book a shred?
Most locations can be accommodated within 48 hours of contact, however more rural areas may take longer to cover. [PAUSE 10 SECONDS] If I could take your name, email address and telephone number, someone from the team will contact you for a quote.
How do I get in touch?
If I could take your name, email address and telephone number, someone from the team will contact you. [PAUSE 10 SECONDS] Alternatively you can call 0800 1814106 to speak to Chris or Steve, or email your contact details to info@shredonsite.co.uk if you ...
What process do you use to destroy (shred) the material?
Once a booking is made we schedule a mobile shredding truck to visit your location on an agreed date where in the case of a one off shred our representatives will be directed to the material which requires shredding. [PAUSE 10 SECONDS] From here we will...
What do I need to do to prepare the paper prior to the shredding truck arriving?
The customer is not required to remove any paper clips or staples, neither is it a requirement to separate plastic inserts or folders. The material can be presented in boxes, bags (bin liners are fine) or loose in one contained area. [PAUSE 10 SECONDS] ...
What happens to the paper after it has been destroyed?
We bale it then send it to a paper mill in the North of England where it is recycled into low grade tissue products. [PAUSE 10 SECONDS] If I could take your name, email address and telephone number, someone from the team will contact you for a quote.
The material I have is at my house, is this OK?
Yes our service is open to domestic customers as well as commercial clients. This can be presented in boxes, bags (bin liners are fine) or loose in one contained area. [PAUSE 10 SECONDS] If I could take your name, email address and telephone number, som...
What information do you need to book a shredding service?
Booking a shredding service is a quick and simple process, we just need your name and email address and we’ll send you a booking form via email. Once returned to us will be used to add you to our system and create the job.
Can I book a timed slot?
Whilst we will always endeavour to fit our service visits around customer requirements, because of the nature of our work it is not always possible to give a definitive time slot. However closer to the date of the visit we can give an idea of AM or PM v...
What size are your vehicles?
Our trucks are approximately 4m High, 2.5m Wide and 10.6m Long, which is slightly larger than a refuse truck. If your car park cannot accommodate us we are normally able to park close by and move the material to the truck via the locked wheelie bins. [P...