[VISITOR STARTS CHAT]

Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?

[VISITOR STATES REQUIREMENT]

[CHECK IF THEY’RE AN EXISTING CLIENT IF NOT OBVIOUS]

Are you an existing client?

[IF YES]

OK. The best way to get help is to raise a support ticket here - https://support.senta.co/support/tickets/new

[IF NO]

All of Senta’s functionality has been incorporated into IRIS Elements as ‘IRIS Elements Practice Management’. It costs the same and has pretty much all the same functionality. Take a look here - https://www.iris.co.uk/products/iris-elements/practice-management/  

[VISITOR SAYS THANKS/CONFIRMS]

You’re welcome. Thanks for visiting!