Features FAQs
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How will Senta grow my business?
Senta makes your working life easier – automating the everyday tasks that take up your time. This leaves more time for you to build the relationships that will grow your business.
Can I text my customers from Senta?
Yes – you can send one-off ad hoc reminders or automate them as part of a task within a job. The text messages come from a no-response number and there are no additional charges for text messages. Read more here -https://www.senta.co/gb/features/crm-for...
Can I upload my client data directly to Senta?
Uploading your client data is one of the first things you do when using Senta. You can also import client data from integration partners like Xero, Quickbooks and Companies House. It’s really easy – take a look at our how-to guide here -https://support....
Can I email my customers directly from Senta?
You sure can. Whether it’s bulk emails to groups of clients or one-offs to specific people all your emails will be recorded against that client file. You can also set up automatic email tasks using customised email templates as the ultimate time-saver f...
Does Senta have an inbuilt CRM system?
Yes it does.
Can I invoice my clients directly from Senta?
Not yet, but this is a feature that may be built into IRIS Elements. All product development will now take place on IRIS Elements Practice Management. Senta users will be able to migrate later in the year – if they choose to. You can find out more here ...
Does Senta create engagement letters?
You can in theory create them using the letter generator tool but we don't provide templates.
Do I have to be an accountant to use Senta practice management?
Not at all. Senta is set up for accountants and bookkeepers, but because it’s so customisable, it can easily adapt for a variety of businesses. We currently have clients in HR and consultancy and we’re looking to expand. [PAUSE 10 SECONDS] If I could ta...
Does Senta have a roadmap of new features that are going to be developed?
All product development will now take place on IRIS Elements Practice Management. Senta users will be able to migrate later in the year – if they choose to. You can find out more here -https://www.iris.co.uk/products/iris-elements/practice-management/
Can I store my customers’ documents on the site?
Absolutely – and there are no limits to the storage available. You can then share with clients and search all available documents as required. Clients can also share their incoming documents with you via the client portal. Read more here -https://www.se...
Can I customise Senta to the way my practice runs?
Absolutely. You can customise forms, jobs, services and admin functions and even the inbuilt things like drop-down lists, client forms and contact forms.