General FAQs
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Thank you for your enquiry, I’ll have to point you in the direction of our wonderful support team with this question - https://support.senta.co/support/tickets/new. Please can you submit your question here and they will get in touch with you ASAP.
No need to panic! We will pass this on to the support team who will get in touch with you to get everything up and running again. If I could take your name, email address and telephone number, we'll be in touch asap.
We are a cloud based practice management system for accountants and bookkeepers. We will help you power up your practice whilst helping you grow your firm and give great service to your clients, every time.
IRIS acquired Senta in January 2021. As of June 2022, Senta functionality has been incoporated in to IRIS Elements Practice Management. But existing customers can still use Senta in the same way and there are no plans to change Senta in terms of pricing...
Are you using Senta for your accountancy practice or are you using the client portal? [IF THEY ANSWER ‘CLIENT PORTAL’]The login url for the client portal is the same one that the practice uses. So you access the workspace via the practice name.senta.co,...
You may have noticed that we’ve moved to being Senta by IRIS. But it’s still the same engine under the bonnet. We’re really excited about the new features we’re developing and the extra resources we’ll be able to access for client support.
Well obviously we think ours is the best. But if you want an independent view, AccountingWEB has a good round up.https://www.accountingweb.co.uk/reviews/practice-management
Yes, you can. All you need is internet connection and you can access your workspace anywhere in the world, on your phone, laptop or tablet.
Yes, you can. You can customise Senta to how you run your practice and to how you work. It is priced from £23.20 per month for one user.
Yes. You can add new users to Senta whenever you want.
Unfortunately not.
We have no plans to integrate with Taxfiler. Although Iris Elements has a module for Tax Accounts as well as Practice Management, you can see more about that here.https://www.iris.co.uk/products/iris-elements/practice-management/
Great. All of Senta’s functionality has been incorporated into IRIS Elements, as IRIS Elements Practice Management. It costs the same and has pretty much all the same functionality. Take a look herehttps://www.iris.co.uk/products/iris-elements/practice-...
In this case please contact your accountant directly as they can look to resolve the issue for you. If they require help from the Senta support team they will come to us directly.