ALWAYS take the full details, if they ask about Legal Aid, only advise after you have taken all of their details that we do not offer Legal Aid services.
[VISITOR STARTS CHAT]
Hi, my name is [OPERATOR FIRST NAME]. Can I help you with anything today?
[VISITOR STATES REQUIREMENT - CHECK IT’S SOMETHING WE DO]
Yes, we can try and help you with this. Can you tell me a little more about your enquiry?
[VISITOR GIVES DETAILS]
[1a. IF IT'S AN APPLICATION, BUT NOT CLEAR WHICH TYPE]
Thanks. What kind of application are you looking to make?
[VISITOR CONFIRMS THE TYPE OF APPLICATION THEY WISH TO MAKE]
Thanks. One of our team will be in touch for a free initial telephone consultation. Could I take your name, email address and telephone number? [GO TO 'VISITOR GIVES DETAILS']
[1b. IF IT'S NOT AN APPLICATION]
Thanks. One of our team will be in touch for a free initial telephone consultation. Could I take your name, email address and telephone number?
[VISITOR GIVES DETAILS]
Thanks [VISITOR FIRST NAME]. Can I also confirm your location? [IF NOT ALREADY STATED]
[VISITOR GIVES DETAILS]
Thanks for giving me all that information, [VISITOR FIRST NAME].One of our lawyers will be in touch shortly.
[VISITOR SAYS THANKS/CONFIRMS]
You’re welcome. Thanks for visiting!
Services offered:
- Leave To Remain Applications
- Leave to Remain Appeals
- All Appeals
- Administrative Reviews
- Reconsideration Requests
- Visa Extensions
- Fee Waiver Applications
- Visit Visas
- Spouse Visas
- Fiancé Visas
- Unmarried Partner Visas
- Civil Partnership Visas
- Entry Clearance Appeals
- Settlement Applications
- Indefinite Leave to Remain Applications
- British Citizenship Applications
- EU Settlement Scheme Applications
- Student Visas
- Asylum Claims
- Asylum Appeals
- Humanitarian Protection Claims
- Youth Mobility Scheme Visas
- Hong Kong British National Visas
- UK Ancestry Visas
- Judicial Review Applications
- Pre-Action Protocol Lettters
- Sponsor Licence Applications
- Skilled Worker Visas
- Innovator Visas
- Graduate Trainee Visas
- Representative of an Overseas Business Visas
- Seasonal Worker Visas
- Senior or Specialist Worker Visas
- Start Up Visas
- Temporary Worker Visas
- Minister of Religion Visas
- Tier 2 Sports Person Visas
- Turkish ECAA Visas