Support FAQs

I have an urgent support request, can you help?

Please provide me with your contact info, I will ask someone to call you back. Note the senior support resources work in the US EST from 9 AM to 5 PM.

How do I cancel my account?

Go to the billing page and click on the downgrade button.

I’ve forgotten my password.

No problem! You can reset it here - https://app.recruiteze.com/Home/ForgotPassword

Where do I login?

You can login here - https://app.recruiteze.com/

Can I upgrade/downgrade my account?

Yes, you can anytime. We also do custom plans if you need specific credits like jobs, users or resumes.

I’m using your software and need some help!

Please send an email to support@recruiteze.com.